Gearbest.com — item not received till date ordered online through website www.gearbest.com

Website:www.gearbest.com

I was ordered one item name "memory card"by online through website gearbest.com on dated 18/08/2018 having order no -[protected], same was despatched via
Shippment number:
Nr[protected]
Tracking number:
Ud[protected]nl.
Post :-netherlands post unregistered.

But till date i have not received my item & no status were provided gearbest team.
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