Geberit India Complaints & Reviews

I changed earlier changed my washroom equipment with these people twice earlier for which they dint provide any bill to us and even after replacement their equipment failed and the water leakage continued. When i called them 2-3 days back they registered a complain frommy side and said they would send a technician in 3 days. Today when i received a call from the technician he dint know to talk in any other language apart from telugu. I tried to explain in my address in every way possible but he could not even describe the landmark where he was standing. When i called him up again his call was on wait and i called him more then 20 times and for my surprise his number was switched off. This is the kind of service that geberit is providing. Clear mental torture early in the morning.

Purchased 4 out of which 2 are not working properly. Purchase and installation done by contract builder... Who himsel[censored]nable to rectify the error. Pls helpthe friction is loose.
It gets stuck often... Water keeps leaking... Also the pressing bitton the friction is less.. It gets much inside and then the water comes to flush.. And the flushing quantity is unlike the othed two ehich have no prbm from day1

It was purchased last year by the builder whom we gave the contract to build..4 were installed out of which 2 both on the same side of the floors have problem.. The washrooms above and below.. Pls eectify asap coz i have my bedridden father.

Dear Sir / Madam,

This is to inform you that we have logged complaint dated 12.07.2018 regarding Urinal Flush sensor which is install in our head office is not working from last 4 Days. below Compliant no. is given for your reference. but till now no any technician has visited to resolve.

1- G[protected]
2- G[protected]
3- G[protected]

Kindly send your technician on urgent basis as all the 3 urinal sensor is not working.

Regards
Avdhesh Choursia
Admin-Furniture Division
Office :[protected], Mobile : [protected]
email:-avdhesh.[protected]@nilkamal.com
Nilkamal House, M. I. D. C, Street No.13-14, Andheri East, Mumbai

Its regarding geberit flush tank, last year i build new house in noida sector 105, for bathroom fitting i choose geberit cisterns.in all four bathroom i install geberit cisterns, but with in a 6 month i was sleepless for warring about leakage of water from all of four bathroom, any time any of bathroom cistron start leaking water, many days we are out of water whole my 2000 liter tank get empty in whole night. Every day we have fill tank for four people family. Lot of wastage of water and electricity. On every time engineer came and promise, now no leakage but with in 7 days again leakage. Now i fad up with complaining and seeing the same engineer same work of cleaning tank for every week, same reason he give hard water only. Is there any permanent solution? Can't we change accessories in warranty? So at-lest we can live life for atlest six months. If you don, t have solution please take all four ciston free of cost from my side. I will install other brand. Pathetic experience of gaeberit bathroom fitting.

I moved into the house an year back and i have been raising complaints consistently for one of the flush tank leakage almost from the time i entered the new home. All the times it was cleaned without any service charges. Even this time 26/4/2018 when i was getting it serviced i thought it was free of charge but it was not and was charged 300 for the service e charges and was told a part was broken by the service technician and said it would...

Made an urgent complaint on 05/02/18 vide complain id g[protected] for leaking flush where water was flushing out continuously but no one came so i again called many times but still no one came till date. Again on 17/02/18 i complained but still no one came till date. More than 15 days continuously leaking flush can you imagine the quantity of water wasted. I want some one before 9:30 tomorrow morning. After that we will have to go consumer forum only.

Kailash agrawal
11-a, collage road
Choubey colony, raipur c. G.
492001
Mo. No.- [protected]

We have purchased your concealed cistern from kashmir paints & hardware store, central market lajpat nagar-2 new delhi-110024 installed at gurudwara it is under warrantee period. The cistern is found to be leaking the water continously in the seat. Pl arrange for attaining compliant.

Address : satsang guru nanak darbar,
I-11, lajpat nagar-3rd, new delhi-110024
#[protected], [protected], [protected]
Regards
Mahesh peswani
#[protected]

Please send a service person to house no. 44, navjyoti colony, hapur 245101, u. P., india to resolve the following:
1. One flush tank continuosly leaks water in the cistern - needs repair
2. Another flush tank is out of order (Flush does not supply water into the cistern) - need repair.

We have been facing problem from over a month and our phone call complains have not been addressed yet.

We purchased concealed cistern flush tanks from geberit a couple of years back.

Request a quick action for redressal of the above complain.

Regards,
Sudhir goel (+91 [protected])
Madhu goel (+91 [protected])

Geberit fitting concealed tank inner set and fitting complaint quick fast my complaint in service. The plumber said that it did not fit. So please send your service man to my house f0r fitting concealed tank in the wall. Take action my complaint as soon as possible. My house is located at t. S. P school back side. Netaji nagar, therukkukadu road attur salem district.

I have 7 flush tanks form gebrit. Frst couple of years there was no problem. But after that countinously one or the other tank keeps on leaking and the whole overhead tank and sump gets empty. Such a waste of water which no one can afford. I pay for tanker to buy water every week.

I have put in so many times the same complaint bt no one has been able to give me a proper reason for this happening. Neither are they able to fix it permenently. This is big problem with the products and their service.

Three concealed flush tanks installed in ongc vip guest house are not flushing properly. Ie., flush tanks not flushing consecutive flushing immediately. No dealers/servicing are available in and around karaikal. No spares are also available. As these have been installed in vip guest house it is required to be serviced immediately. It has also been observed that new tanks are also not available in karaikal.

I have been using geberit for more than two years, never had any problems until lately. If i flush, the flushing is done but the water from inside the tank doesn't stop completely. It leaks slowly and continuously make my water tank completely empty if not noticed. So for now i have stopped using the toilet and closed the water line tho the toilet, which is very inconvenient for my kids and parents.
I would please ask you to repair this issue as fast as possible to lessen the discomfort we are experiencing

We have a geberit concealed flush tank. It is leaking water continuously. We got it checked with a local plumber. He said an internal component needs to be replaced and that we need to contact the manufacturer to get it fixed.

Kindly help us in getting this fixed at the earliest. Lot of water is getting wasted because of this.

Please let me know if you need any further information.

Made an urgent complaint on friday morning for leaking flush where water was flushing out continuously but no one came so i again called on saturday but still no one came and today also it's monday but no one came today also more than 80 hours and continuously leaking flush... Can u imagine the quantity of water wasted. I want someone before 9:30 tomorrow morning as i'm travelling for a week after that and alll the building water is being flushed away... This is the msg i recd on friday morning :
Thank you for contacting geberit helpdesk. Your case no. Gein00133635 has been assigned to (Vikash meena) he will contact you soon.

Flush tank overflowing, one internal component goes faulty plz replace with new one ..
contact details:
Name: S ANU
sasthamkotta po, kollam, kerala.
mob:[protected]
Plz do needful...
I attached one photo of faulty component plz provide new serviceable one and we are ready to pay for that ...
plz go through the attached photo......

Hi the problem is that i already fit a gabret tank in short pipe due to that am not geting a proper pressure .and now a want a long pipe for my tank soo that i can push the tank upword for a proper pressure.
Please provide me a long pipe as soon as possible for my tank its really very urgent for me i hope you will relove my problem as soon as possible.
Thankyou

Dear Sir /Madam,

I have used GEBERIT flush tank concealed for wall mount (CERA) bathroom comodes for my new house. I see the flush tank is leaking to considerable amount. It would be great if fixed at the earliest. JFYI earlier also I complained - folk from your company came and visited, checked all bathroom (3) flush tank, checked and informed he fixed the issue - but it is not. Please provide permanent fix on the issue.

my contact: [protected], [protected]

Thanks

Flush water getting leaked, Geberit authorized plumber came for two times and fixed it, but every time it did work only for 1 week and then started leaking again. First time he came, took 450 and then second time he took 150, so total I paid 600 so far, but issue not resolved. This was installed last year (just below 1 year). But getting the same issue very frequently.

We brought from geberit, 4 sanitary flushes.We started using it since 1 month as we constructed our new house.But two of them are malfunctioning.the whirl of water is formed at a height and slowly subside without taking wastes along with.we have to pour in water to flush them off additionally.We have complained to Geberit through phone several times.But they neglected the complaint.We expect some kind of responsible moves from a company like this
Please hear to this complaint

We are residing at Plot No. 58, Ferns Residency, K. Narayanapura, Behind Kristu Jayanti College, Off Hennur-Kothanur Main Road, Bangalore - 77. We have purchased 6 Geberit Concealed Flush tanks last year from Maruti Ceramics, Banaswadi, Bangalore. One of the Flush Tanks is leaking in full force since 9th December 2017. Hence we stopped using that Toilet since then. We have complained to your help desk on 10th Dec 2017 vide Case no. GEIN00106955.
No one contacted Us. Again we complained on 20th Dec 2017 vide Case No. GEIN00108296. Till date no one contacted us. will you please do the needful by rectifying the repair immediately.
Regards
N. Rama Kishore Reddy
Mob. No. [protected]