Geberit India — Non response to complaint for defective flush tank

Address:

Ernakulam, Kerala, 682301

Sir,
I have installed 5 concealed flush tanks of our company in my recently constructed house at Tripunithura, Ernakulam, Kerala. Out of the the above 5 flush tanks one is having leakage of water due valve complaint. I had registered a complaint for the same. (Complaint No:GEIN00084864.)
So far it has not been rectified. If this is the case of a fresh purchase how can we expect a sincere service from your company as assured while purchasing the product? Even i may not be able to suggest your products to others also.
However, kindly look into the matter and rectify the problem at the earliest.

Yours faithfully,

Basil Alexander K
[protected]