Geberit India — technician not coming to fix a problem with the new product

Address:

Erode, Tamil Nadu

I am pranav choudhary from erode T N, we recently purchased a flush tank concealer which is not working. We called the dealer here who sent a technician after a week, who said the tiles had to be broken as there was some issue inside, he left saying he would come again after it was done, but since past 15 days we are cintinuosly calling him, the dealer and your customer care TN and they say he would come the next day . Till date the next day hasn’t come . If such a reouted company cannot look into the customers grievances, it will definitely loose its credibility ! I was badly mistaken to choose it! Pls look into the matter urgently and save me from further harassment !