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Even I am in same dilemma. I am travelling tomorrow by Geepee travels and one person called me to cancel my ticket. I booked through Paytm. I am not sure to cancel the ticket or to go ahead and face them.
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I had a very bad experience with GEEPEE travels. First these travels people informed me that bus is cancelled and asked to book for another ticket. But I did not cancel and went ahead with the ticket from PayTM. When I went there I did not get my booked seat instead it was a seat in the behind. Also there was a delay of about 2.5 hours (Bus took off @2:00AM) and there was no AC and finally bus break down at Krishnagiri at 5:30AM. They did not provide any alternate buses nor they paid any amount. We had to search for some other alternate modes of reaching the destination. Also PAYTM people have not taken any action untill now as I had booked the ticket through them.