| Address: | Civil Lines, Allahabad |
I am a Pune resident and went to my hometown Allahabad, UP for few days last month. Where I went to Geetanjali Salon, Civil lines, Allahabad for my hair colour treatment on 31-03-23 . I went for global hair colour. And as I have had pré highlighted hair on the half ends, I confirmed from the hair dresser that the bleached hair portion should not come out again. And after confirming from him only that it won’t show up i went for this whole hair colour process. His clear words were, ‘ No this bleach colour will go forever once you do this new colour’. And it’s been just 22 days and I have washed my hair only 4-5 times and the bleach colour is visible. When i tried complaining them they start blaming my shampoo. I use Loreal Colour Protectant Shampoo. When the hair dresser told me that the bleach colour won’t show up, he didn’t even mention that only if you use specific shampoo. And after so many complaints they are asking me to come back to allahabad for another service which is not possible for me. So either I want you to provide me this service in your Pune’s branch or otherwise provide me my refund. I live in Pune and it is not possible for me to travel to allahabad just for this hair colour
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