General Complaint — people working at billing points are just procustomers

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Today at about 3 pm, i purchased some eatables from reliance fresh, located at lewis plazza, lewis road, bhubaneswar.
For making payments i proceeded to counter 1, a girl present there said i can't do the bill. Go some other counter.
I proceeded to counter-4, as there was no other counter to give the service. But the girls appointed there are happily chatting each other and behave customers as if they are some bureaucrats (Nizams).

The reason i bringthis complain to you because, i was very much hungry at that time and thebilling girls were not providing any service at counter-1, counter-2 and counter-3.