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Reliance Fresh
Reliance Retail Ltd
Customer satisfaction rating: 32%
Submit a Complaint
1653
COMPLAINTS
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Reliance Fresh Customer Care

Reliance Retail Ltd

Address
Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India - 400 021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
473
down
165

Phone:
Phone:
up
148
down
62

Customer satisfaction rating
32%
Complaints
1653
Pending
0
Resolved
525
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Fresh related photos (559)

Reliance Fresh Complaints & Reviews

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Reliance Fresh — Cashback not received - JIOMART

 vaibhavpadia on Oct 20, 2020
Hello,

My registered number is [protected].

This is in regards to 10%cash back offer on HDFC...
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 [email protected] on Oct 17, 2020
Hi,

I want to bring to your notice that about Reliance Fresh, wagholi, pune branch.
We purchased Ratalu from there which is pricing at Rs.139/kg. While the market price of Ratalu is Rs.60/kg. I don't understand even if the you are offering well sanitized vegetable, you cannot charge double. This is the number which is registered with Reliance fresh [protected] for ordering.

Complaint Status


[Oct 17, 2020] Reliance Fresh customer support has been notified about the posted complaint.
Reliance tells me at 9.07am the price was Rs.139/kg and they changed the price of the same of the Rs.59/kg at 9.24am. The real thing is they realized they had wrongly priced it for which, they changed the price. When I confronted I was given this lame explanation. In short, Reliance Wagholi is playing with people's trust. Kindly issue the refund as soon as possible, as this irregular pricing is not legal and I will take a legal action, if not addressed properly.
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    Reliance Fresh — Repeated cancellation of Online order in spite items available

     Daniel Jebaraj on Oct 15, 2020
    Hello,
    The repeated cancellation of successive pre-paid online order IDs[protected]M and[protected]M...
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    Reliance Fresh — Misconduct by your employees

     Pralaykumarsingh on Oct 14, 2020
    Sir,
    I wish to inform you regarding the misconduct of your reliance superstore Godda employee A Sikh (dept manager),...
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    Reliance Fresh — Discrimination towards orange juice

     Venugopal18 on Oct 14, 2020
    Happened at Reliance fresh kolenchery outlet

    Descrimination for orange juice at this store. Very disappointing...
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    Reliance Fresh — Miss management and miss behave by management and staff

     Manojregar on Oct 12, 2020
    In Reliance kota mart, management is very poor. No counting facility at billing time and they do the same thing so many times....
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     Payal Ayar on Oct 12, 2020
    Hello sir/mam
    As there were unlimited offer from 2nd to 4th of October I ordered 14 items amount to Rs 2238.58
    At approx 10 pm on d last day that is 4th of October the order was placed and which was showing d delivery date 8th October but the next day of order that is 5th October a msg I received that ur order is cancelled I was just shocked for inquiry I called to my near by store they continuous said that they will look at the matter and convey me but after continuous calling them still they have no answer to my problem no solution to it
    I want my order as possible and only at the same offer price

    Complaint Status


    [Oct 12, 2020] Reliance Fresh customer support has been notified about the posted complaint.
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      Reliance Fresh — Expired offer card not removed from the store

       sankua on Oct 11, 2020
      Please look into the matter of non removal of offer card from the store and makes customer fool in reliance fresh satyavihar...
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      Reliance Fresh — No availability of packing goods

       vikrantsuman on Oct 10, 2020
      Hi sir your company has recently open a super store at Nawanshahr today I have purchased more than rs.2500 of different types...
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       pramodsahu123 on Oct 5, 2020
      I have purchased THIRUMALA Paneer from Nanganallur Reliance Fresh store on 26th September 2020. I have paid 105 rupee for same product.
      Paneer was of very bad quality. That was tasting sour which was not the right quality.
      I want to store to refund my money. but they didn't agree on that. We don't expect this quality and response from Reliance store.

      You can get the bill using my registered mobile[protected]

      So, please resolve the issue.

      Complaint Status


      [Oct 05, 2020] Reliance Fresh customer support has been notified about the posted complaint.
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         Lokesh241177 on Oct 4, 2020
        As per my order no[protected]A which was delivered on 04.10.2020 at 5:30 pm by Ajay Verma.

        One item Bagrrys choco which is expired delivered as per 2 photo attachment.

        Your company is irresponsible for that type of negligence. Please lodge my complaint for Your Alwar Rajasthan office. Please change the above items as soon as possible otherwise I will lodge my complaint to consumer court for expire item will be delivered by a big company..

        You don't play with any human life

        Regards
        Lokesh Gupta
        [protected]

        Complaint Status


        [Oct 04, 2020] Reliance Fresh customer support has been notified about the posted complaint.
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          Reliance Fresh — Mislead the customers

           srinudigitalassistant on Oct 3, 2020
          Today i went to reliance fresh and smart superstore, vuyyuru, krishna district, andhra pradesh - 521165. Outside the shop...
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          Reliance Fresh — Misbehaviour by reliance fresh staff

           jck1122 on Oct 3, 2020
          Eff today section 144 crpc is in effect in ernakulam area, and only 5 customers are allowed inside a shop . The law is not...
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          Reliance Fresh — Cheating and not providing the billed cheese pack

           Vinayinamdar on Oct 1, 2020
          Bought 200 gm of Britannia cheese and got it billed along with other items. However, after scanning, I was not given the cheese...
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          Reliance Fresh — Double charged on my bill

           Arun Chander on Sep 29, 2020
          I had been to your reliance fresh, natesan nagar store in chennai recently and i opted to pay the bill through my debit card...
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          Reliance Fresh — arrogant behavior of mr. vijaya kumar - store manager, medavakkam branch, reliance fresh, chennai - reg. [Resolved]

           J Baskar on Sep 27, 2020
          Ear sir / madam,

          We visited the reliance fresh - medavakkam branch on 27.09.2020 at 09.35 a. M. And purchased...
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           Sudhakar43 on Sep 26, 2020
          Why they're not allowing kids, they are telling awit the child outside.
          If i awaiting outside kids they are safe or inside reliance fresh will be the safe?

          Please inform your security to allow kids with parents, don't await outside.

          All india is now opened then why drama in reliance.

          Another mall they are allocated to go inside.

          Request to u that plz allowing everyone.

          Regards

          Sudhakar sharma

          Complaint Status


          [Sep 26, 2020] Reliance Fresh customer support has been notified about the posted complaint.
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             sbpatel123 on Sep 26, 2020
            Vegetables in Maninagar fresh srore, Ahmedabad does not knowingly order in sufficient quantity and quality. Employee says our salaries are cut if vegetable fall.Since the vegetable is not in sufficient stock the public has to go back so that the name of the store is tarnished. We request that this complaint to be considered.

            Complaint Status


            [Sep 26, 2020] Reliance Fresh customer support has been notified about the posted complaint.
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               siddharthbehura on Sep 26, 2020
              The sugar purchased from relaince fresh cantonment road, cuttack, next to hp petrol pump is of substandard quality it's dirty in colour and moisture laden, and the the sugar is of relaince brand.

              Complaint Status


              [Sep 26, 2020] Reliance Fresh customer support has been notified about the posted complaint.
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                Reliance Fresh — Poor vegetable quality and less quantity in body spray bottles

                 Sinoj N Shaji on Sep 24, 2020
                The quality of vegetables purchased from reliance fresh kodungallore outlet was very poor and the quantity in body spray bottles...
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