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Reliance Fresh Complaints & Reviews

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Updated: Feb 4, 2025

Complaints 2152

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1614

So far, so good. Reliance Fresh is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Fresh will keep up the work and continue to help more customers with their concerns even better 🤝

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Unpleasant Experience at Reliance Smart Store - Urgent Attention Required

Complaint regarding bad staff

Refund required of Rs. 243/- on transaction date :05-09-2021

Refund request rs:3093.56

Cashback not received - JIOMART

Most useful reviews

Wrong charges of Theft

acceptability of sodexo coupons

Food card not accepted

mobile number asked at the billing counter

Price difference between reliance and d'mart

Missusage of Markdown Items

Reliance Fresh reviews & complaints(2152)

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Address: sanganer jaipur malpura road

I went to reliance fresh which is there in sanganer jaipur i purchased several things and used the credit card for the payment
there occured a digital error in their machine. from my card the money was reduced but it was not showing in their machine
we contacted with the manager MR. KULDEEP SHARMA also he said that by the evening of 3rd november the money will come in your account
but the problem is that neither the...

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Address: D/R No:29-14-13, Opp:Sbi Zonal Office. Prakasham Road, Suryarao pet, Vijayawada, Andhra Pradesh 520010

Hi Team,

I recently bought food items from - Reliance Fresh located at
D/R No:29-14-13, Opp:Sbi Zonal Office. Prakasham Road, Suryarao pet, Vijayawada, Andhra Pradesh 520010 using my Sudexo card.

The store is maintaining food items which are going to expire very soon. Fruits/vegetables are not at all "Fresh". Worst part is they sold me spoiled eggs, ice creme and bakery items.

Felt very...

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Address: Reliance fresh signature Pattom Thiruvananthapuram

Payment of Rs 110.06 made two times for bill no.37 dated06.04.2024 at store no.2549 cashier no 60649286 Pos no. R101.
Customer mobile no. & ROne card number [protected].
Requesting refund at the earliest...

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PLEASE CONVEY MY THIS MAIL TO MR. SANDEEP VARAGANTI AND MR. MUKESH AMBANI .

Dear Mr. Ambani and Mr Sandeep,

I am a dedicated customer of Reliance Industries and regularly visiting Reliance Super store at Beta 1 Greater Noida and before this when this store was running in Ansal Plaza.The customer service at this store has become a big causality and i feel the things are not happening in Ethical Manner . To quote...

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I am writing to bring to your attention a deeply distressing incident that occurred at your Reliance Smart store located at Golimar Garden, Jaipur Mall, Amber Road, Near, Ramgarh Road, J.D, A Market, Jaipur on 12/18/2023.

On the mentioned date, my sister and mother visited your store to make a purchase. However, their shopping experience turned into a nightmare when, upon exiting the store after completing their transactions,...

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Address: Defence Accounts Employees Layout, B Narayanapura, Krishnarajapura, Bengaluru, Karnataka 560036

My recent experience at Reliance Fresh was disappointing, as my helmet was stolen from their rack. When I asked for CCTV footage to identify the culprit, I was informed that the cameras were not working. This raises serious concerns about customer safety and the store's commitment to security. The staff's response lacked empathy, leaving me questioning the reliability of Reliance Fresh at this location. - Defence Accounts Employees Layout,...

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At the reliance fresh store, they do not put mark down sticker on the products and also on the damaged products they do not put stickers on it in the morning neither they provide the complete information about those products. Further the people working there take the products by themselves in the morning....

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Address: Plot No 400 (P), Sub Plot No A Khata No-349 Mazua Bhimpur PS Airfied Bhubaneswar Dist:Khurda, Bhubaneswar, Odisha 752050

On September 18, 2023, at 5:10 PM, I purchased Snack A Tac Frozen French fries. To my surprise, upon attempting to use them, I found green mold and a foul odor emanating from the product. This is the second time I've encountered this issue. The product's expiration date is May 12, 2024.

I strongly implore Reliance Fresh management to initiate an investigation into this store and ensure strict adherence to minimum safety standards....

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Dear sir,
Re: Refund of amount debited twice in my S/B A/c [protected] on[protected] with Rs.949.05p.
===========
In reference to the above I would like to submit that on 13/11:/2022 Rs.949.05p on purchase of items from Reliance Fresh Kesarganj, Ajmer due to some error in their system my S/B A/c [protected] was debited twice by the said amount. The SMS system of our B.O.I had stopped for a couple of days on...

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Address: Gandamunda square, Bhubhaneswar

Today morning ( 17th sep 2023) I visited Reliance fresh, near Gandamunda square, Bhubhaneswar for purchasing of some items. As they had opened the store and all staffs were available. I asked them whether I could enter the store because it was 7 am. None of the staffs present over there even bothered to answer me. Irrespective of asking them multiple times they kept quiet and didn't answer anything. When asked to the retail manager he also...

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Address: Moorkuri Mansions, Kothavalsa, Vizianagaram dist, Andhra Pradesh, 535183

I am writing to bring to your attention a concerning issue I encountered during my recent visit to a Reliance Smart store. On the 16th of August, I made a payment at one of your outlets using the UPI payment method. However, I was surprised to see that the payment status in the Reliance software is marked as "failed."

Date: 16th aug'23
Time: 07:49 pm
UPI Transaction ID: XB04AZYABBJPZ2V
Amount: 574.1 br...

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Address: D-1/3,Acharya Nikatan, Mayur Vihar-1, Delhi-110091

The airconditionar of the store is out of order most of the time. Please look into this...

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Address: Jabalpur

Ek Jagrook upbhokta ki shikayat.

To: Mr. Mukesh Ambani and Team
Fm: Jyoti Chowhan

This is the list of complaint, I would like to escalate -

POOR QUALITY PRODUCTS SOLD UNDER RELIANCE NAME.
The brands you sell from outlets like TATA, HL etc are good, but products under RELIANCE name are PATHETIC, LOW QUALITY AND WORST. I really don't understand, HOW you PROCURE such sub standard material...

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Address: Rajeswar Nagar phase-1, dehradun

The reliance grocerry 's staff started argument with customer and abused very badly and behaved like such irrespective ways on just asking rate price of good and discount details about this all. Thereafter all staff of grocerry started to support their own member and they all behaved with very badly with us that was really emrassing moment for us. Its a kindly request to higher authority of reliance grocerry plz take a urgent step on this...

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Address: Anand Nagar, Bangalore

Dear Sir/Madam,

I am writing to bring to your attention a highly disappointing experience I had at the Reliance Fresh retail shop located in Anand Nagar, Bangalore, this morning. As a long-standing and loyal customer, I am deeply saddened and frustrated by the incident that occurred during my visit.

On 03-July-2023, I visited the store to purchase a few items, and during the billing process, I discovered that...

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Address: 12, Science City Rd, Sola, Ahmedabad, Gujarat 380059

We recently bought a one litre Amul Taaza Milky Milk worth ₹52 and 500ml Amul Delhi A2 Cow Milk ₹32 from Reliance Fresh store in Science City Ahmedabad .But both of them were spoiled. As soon it was poured into a container it had milk particles separated from liquid. So it was out o[censored]se. So we kindly request you to bring us a refund....

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I have visited Reliance fresh store at June 9th, 2023 at Savitri Nagar, Delhi. I have purchased some household items.
After billing but before packing, I was verifying the items on the cashier's table but she requested to check the items on another table for the convenience of other customers . That time items are in the bucket, not packed.

I have changed the table that is told to be taken. I have requested one of...

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Address: Reliance Smart Outlet , Mehnat Nagar , Tilak Nagar , Kishangarh, Rajasthan 305801

As we all know reliance fresh and smart mark down product before some time of expiry but in store nearby us the staff is not giving mostly marked product to normal people and the staff is taking to their home by calling their family members the marked down product is for normal people other than staff but they are misusing those product and staff takes it to their homes....

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Address: Chennai 600100

Dear sir/ madam
Bring to your kind notice: 24.05.2023/14:39:12, Reliance Fresh store, Velachery : (1) Discrepancy in billing & display rates (2) Non-visibility of billing details at the time of billing (3) Non-availability of store manager to resolve discrepancy (4) Poor customer service at the billing point (5) Delay / distraction at billing caused due to talking / arguments within the store personnel (6) shifting of billing counter...

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224.05.2023/14:39:12, Reliance Fresh store, Velachery :
(1) Discrepancy in billing & display rates
(2) Non-visibility of billing details at the time of billing
(3) Non-availability of store manager to resolve discrepancy
(4) Poor customer service at the billing point
(5) Delay / distraction at billing caused due to talking / arguments within the store personnel
(6) shifting of billing counter in...

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