Reliance Fresh Customer Care
Reliance Retail Ltd
Customer satisfaction rating: 2%
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1293
COMPLAINTS

Reliance Fresh Customer Care

Reliance Retail Ltd

Address
Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India - 400 021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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365
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126

Phone:
Phone:
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101
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49

Customer satisfaction rating
2%
Complaints
1293
Pending
0
Resolved
25
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Reliance Fresh Complaints & Reviews

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Reliance Fresh — pf not till date withdrawal

 nilesh gawai on Oct 16, 2018
Dear sir/madam,
I was an employee of strategic manpower solutions, a company under reliance retail, mumbai maharashtra. I moved out from the organization in[protected]. Till date my provident fund was not settled.
I am share with you my both pf account details because of i am rejoin that time.

Name :nilesh ramesh gawai
Pf account number : 1) mh/va/117678/[protected]
Employee code[protected]

2) pf[protected]Year-2011)
Employee code[protected]

Payslip location-mehak motors (Store details-ulhasnagar)

Contact...
Complaint comments  Read comments Complaint category Employers

Reliance Fresh — reliance fresh money deducted from account but payment not processed

 Mruthul Manohar on Oct 16, 2018
Dear sir,

After shopping from reliance fresh branch situated in irinjalakuda, thrissur, kerala-680 121. I did my payment through debit card but due to some reason the transaction was not processed. After this i made payment through cash. Later i realized money has been deducted from my account. So could you please let me know by when i will receive my refund.

Anticipating a favorable response....
Complaint comments  Read comments Complaint category Department Stores

Reliance Fresh — mobile number asked at the billing counter

 AkhilaWali on Oct 14, 2018
Dear sir/ma'am,

Everytime i buy something from the reliance fresh stores, i am asked of the phone number at the billing counter for some benefits which they claim to give us. But i doubt if i have ever received any such benefits.

Each time i am asked to tell my phone number loudly in front of the public, it makes me feel uncomfortable. As of now, i have not heard may of the instances where in girl's/boy's number has been noted while telling at the billing counter and have been misused, but i do get the scared to be the first victim.

More than a complaint,...
Complaint comments  Read comments Complaint category Food

Reliance Fresh — cheating through misleading price tags at store

 shailendrasharma@gail.co.in on Oct 14, 2018
Today i have been to reliance fresh store at raghunathpur, bhubaneswar to buy daily needs. I bought few items including one protinex chocolate 400g with mrp of 520. The display on the self said that there was a discount of rs 100 on this product. However, this discount was not given in the billing. When i checked the bill at reaching home i came to know about it. I went back to the store and complained about it. First i was made to wait for an inordinate time and later they refused to give the discount. They admitted that they have displayed the tag mentioning rs 100 discount but refused to give...
Complaint comments  Read comments Complaint category Department Stores

Reliance Fresh — money deducted from account but payment not processed

 Ishmeet Kaur Saluja on Oct 13, 2018
Dear sir,
After shopling from reliance fresh branch situated in elements mall in jaipur, i did my payment through debit card but due to some reason the transaction was not processed. However money has been deducted from my account. But after this i made payment through cash. So could you please let me know by when i will receive my refund. Anticipating a favourable response....
Complaint comments  Read comments [1]Complaint category Banks

Reliance Fresh — no replacement done in spite of reporting rotten goods supplied

 Kotai Kamal on Oct 12, 2018
I purchased fruits & vegetables worth 932 rupees, i reported that potatoes were rotten, spoke to reliance fresh executive twice and sent pictures, inspite of assurance from her, goods will be replaced, however no one turned up for replacement and even no one responded over email, whattapp or toll free number. I reliance fresh is worst than road side vendor to sell rotten material....
Complaint comments  Read comments [1]Complaint category Food

Reliance Fresh — heritage fresh butter

 kannan desikan on Oct 11, 2018
I am regular buyer of heritage butter from your nanaganallur store. You can check my mobile no. [protected] for the reward points earned.

I purchased six packets of heritage fresh butter fro your north usman road outlet on 20th september 2018 and immediately after reaching home in 20 minutes time refrigerated it in freezer. It is best for use till december 2018.
I used my credit card and the transaction reference is 75503728264023052095067 for a total bill amount of rs.1344.43.
The packs were all good. After converting it into ghee by! St october 2018 we found that they...
Complaint comments  Read comments Complaint category Food

Reliance Fresh — weighing machine display provided for customers

 Arun Roogi on Oct 9, 2018
The display provided behind weighing machine at billing stations should display the weigt and cost of the product which is weighed or scanned. But in one of your outlets in kuvempunagar, mysore, karnataka is displaying some advertisement about home shop 18. It is inconvenient to costumers. When complained to the manger of this branch, we did not received any satisfactory solution...
Complaint comments  Read comments Complaint category Food

Reliance Fresh — reliance fresh maninagar

 Den Christ on Oct 9, 2018
There are four billing counter but working only one counter very disgusting this type of service given by Relaince Fresh, Maninagar. I felt that reliance is best but staff is not supportive, one of ur bill counter person is not support to regular customers and manager also dose not have to time. And only one billing counter is working.

Thanks
Denny Christian
[protected]...
Complaint comments  Read comments Complaint category Food

Reliance Fresh — turmeric powder

 Vijay shaily on Oct 7, 2018
I have purchase turmeric powder which is expired on 18/09/2018 with bill no186 and store number 2164. I have talked to manager and i got the information that these expired goods they received recently and they already sold one packet of it. When i told to give that customer mobile number to whom they sold they refused. I ask them because they will not eat expired goods. I already filed complaints about this on national consumer affairs with complaint number 949346. Even manager told me they got these packets from their carry and forward agent based at sarhind punjab. I request you to kindly see...
Complaint comments  Read comments [2]Complaint category Food

Reliance Fresh — denied for card payment

 raniv88 on Oct 6, 2018
At counter attender denied to take paymemt by card saying only cash payment at this counter later on another counter denied by saying to visit another counter for payment by sbi card.. This is the only task we are left with to stand in long queue and then finally denying for payment by saying visit another counter. If this process is to be followed should have written over the counter so that lot of time of mine have not got wasted... Very disappointed with the service.....
Complaint comments  Read comments [1]Complaint category Other

Reliance Fresh — unsatisfactory service

 s n rao naidu on Oct 5, 2018
System of billing is very poor, it hang several times and behavior of 2-3 staff is very bad.1)behavior of staff at kadma branch, jamshedpur is not cooperative and 1 staff talk very badly 2) offer detail not given to customer 3) other shop keeper come to shop when offer comes and stock gel nil, but my main complain is staff of kadma branch is very bad...
Complaint comments  Read comments Complaint category Department Stores

Reliance Fresh — rotten apples and poor quality hair clip

 Kanthi Chakravarti on Oct 3, 2018
We visit stores like reliance fresh in a hope that we recieve great deals.
1. Apples usually cost around ₹130-160/kg in the market. I bought apples which cost ₹179/kg from your store on 02/10/18 and they were rotten. Hardly 1/10 part of the apple was edible. What's the use of buying the apple's from your store then?

2. I bought a hair clip from the store which just broke when held it. It cost me ₹53.90 which isn't cheap.

Please revert with a solution....
Complaint comments  Read comments Complaint category Department Stores

Reliance Fresh — service at billing bathinda

 kuttylamrin on Oct 2, 2018
Dear sir/madam.
Recently i had done purchase in reliance bathinda punjab for inr 3100. When i gave my reliance one card to update points the guy in counter 7 informed card not valid. But i use this regularly and just 3 days back i had used in mumbai reliance fresh. Also same day i used in reliance trends. I did not argue i kept watching. To my surprise i saw he was entering his friends card number. I told that was wrong. He informed he will do it for my card to for not complaining to manager. I a a reliance industries employee and i just want to inform manager but he was not available. I...
Complaint comments  Read comments Complaint category Other

Reliance Fresh — service pricing

 Gvas on Oct 1, 2018
I was at your outlet near clover village. Waited quite some time to pay. Huge delay as cashier was not familiar with prices. She left the counter to check on prices at least 2 orv3 times so was gone for a while. Finally i can only laugh that she refused to sell strawberries due ti her limited or no spellings. The lady was shocked and surprised that she could not buy this item only because of a price issue. The place lacks supervision, cluttered and hardly inviting....
Complaint comments  Read comments Complaint category Food

Reliance Fresh — retailers taking all the fresh vegetables, leaves and fruits early in the morning.

 sreenivas krishnappa on Oct 1, 2018
This complaint is with regards to reliance fresh store located in kanakanagar l r bands, near bharath petrol bunk, r t nagar post, bangalore 560032.

I have been your coustmore still the store is opened near my house every day i see that even before your store is opened the retailers come and wait and take away all the fresh vegetables, leaves and fruits which come in the early morning. The same vegetables are sold by them in their shops for double the price.

I am unable to understand the purpose of reliance fresh for whom they are selling the produts. Can you please...
Complaint comments  Read comments Complaint category Food

Reliance Fresh — complaining about the quality of home delivery.

 shujat abbas on Sep 30, 2018
Yesterday on 29-september-2018 i purchased my households from reliance fresh as the quantity of items is very large so i ordered for home delivery and today when the items delivered to my home i opened the items all the biscuits are broken and convert into powder i am very disappointed with this its not about one packet i have purchased biscuits of around 300rupees.
Please show concern....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Reliance Fresh — overall process and cleanliness

 sanjay_kr_shri on Sep 29, 2018
Your outlets are dirty and I'll managed. The product description in the bill cannot be understood. While the billing is done, the screen facing the customer flashes items for a blink and vanishes, how can one read and ascertain that the billing is happening correctly. This feedback has been given so many times to your store manager but for no avail. Baskets and trolleys are not well managed....
Complaint comments  Read comments Complaint category Other

Reliance Fresh — britannia cheese cubes

 Jayashree Srinivasan on Sep 27, 2018
I had purchased one box of britannia cheese cubes from your
Kichripur outlet on 24.09.2018 with the expiry date of 30.09.2018.

On reaching my home and when i had opened the box if found only 8 cubes in the box (It should have been 10 cubes). I had also found that the box was repacked at your outlet end and had contained cubes with full of fungus.

Unfortunately, i had misplaced the bill.

I would request you to take appropriate action against staff
Of your outlet and reimburse me or send a new packet....
Complaint comments  Read comments Complaint category Food

Reliance Fresh — management

 lolypop on Sep 26, 2018
It is about the store at hyderabad czech colony sanathnagar store.
Frequently i visit the store after 8 p m..
There is the store manager is not present in the store any day any time.
The most if the billing counters are closed on enquiring they simply say we are hiring ladies staff at lower salary and they are able to work only upto maximum 6. Oo p. M. Only.
There is not displaying the cusomer relationship manager and store manager contact no. Near the billing counter. Afer complaining it to the store staff no response still after one month. I wrote the same in your store...
Complaint comments  Read comments Complaint category Products & Services

Recently Discussed

22 hours 33 minutes ago
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no replacement done in spite of reporting rotten goods supplied
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money deducted from account but payment not processed
6 days ago
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turmeric powder
7 days ago
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denied for card payment
7 days ago
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unprofessional attitude towards customer

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