| Address: | Mumbai City, Maharashtra, 400005 | | Website: | germanlaundry.com |
I had given set of clothes mostly shirts and T Shirt on 31 st of August, the next day I got a call saying that there is a damage to one of my shirts so they are not going to clean it, when I picked up my clothes and they gave me back a Pink Polo T shirt which had a stain of grease and scissor cuts at the bottom sides, which looked like it got caught in some hinge and then was cut by a scissor afterwards cant figure out why they would use a scissor either it got caught in an hinge and they tried to remove with the scissor.
Just so that you know the attendant in the shop check each and every piece of clothing before they accept it, even the last Saturday when i gave 18 pieces of clothes last week they even caught a stain on one of the shirt and they noted that, when i gave the clothes the 31st they made me wait for 10 minutes until they checked every piece of clothing .
Until today they have been giving me the run around and after much persistence today I got a call from the store giving vague excuses now claiming that I gave a damaged piece of clothing and they are not responsible for the damage, they have asked me to come and check the cctv footage which I am going to do today, I asked for the phone numbers of the factory or the manager or the owners which they have refused to give me.
They now refused to show me the CCTV footage saying that its private I asked show the part where my shirts are being inspected that also they have refused.
There is foul play here, customers be vary before you give your clothes make sure they check and confirm there is no damage before they accept the garment. Was this information helpful? | 
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