Getmytrip.com / Hermes I Tickets — Cheating in mpos device (A cash out machine)

Address: Chennai, Tamil Nadu, 600032

Website: thesmartshop.in/

Dear team.

I am feeling very sorry to say all that my i am working with my company as a retailer and stockiest for 8 years. But for the first time, the company has cheated me with mpos device (Which is a cashout machine) of rs. 7501/-

The department humiliated me n my organisation mentally and so in financially. First, when i was going seriously financial problem, without my knowledge, they had deducted the amount of 7501/- from my account. And further they apoliyse for the same aslo. But after that, i felt that the customer staff (Sales team) has cheated us by giving wrong information about the machine. According to them, the commission for every transaction will come as rs 4/- in our account, but when i used it the comm. Was only rs.2.42 paisa. I am working since 8 years with the company. But never got this type of wrong information.

2ndly, they have never told us that the merchant transaction / payments will be transfer to directly to our own bank ac. If something has to happen then, i wont prefer this machine for my organisation.
3rd. The dept. Not told us that there wld be any service tax for any merchant transactions. I have received rs.9600/- from a passenger, but in return the amount was updated with 9489/-.in my account. Rs. 111/- was deducted from the amount.

For the same, i have written so many mail to our company and even the head of department i. E. Escalation team, but they r still silence. They r not responding any of my mail. Rs. 7501/- (Machine amount) is not a small amount for a man like me. And it is also non refundable. If we r not gaining any profit then why the company promote this machine with telling so much of lie.

Plz take appropriate actions against the persons relating to it.

Thanks & regards
With regards

Manguli maharana

My agency details with company-
Songom creation
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