Getmytrip.com / Hermes I Tickets — refund from irctc

I have booked my train tickets in train 13049 and 15274 on 14 march and 16 march respectively. But tickets not booked and an ammount summing to 1150 and 560. Has not been credited to my account where in irctc shows that cancellation refund has been done to zaakpay pg bank. Whose refund id is [protected] and [protected].
Plese refund my amount as soon as. I also submitted refund status screen shoot.