GetMyTrip.com — Non refunded debited amount

Address: Chennai, Tamil Nadu
Website: www.getmytrip.com

I had booked flight ticket on 15.12.2015 at around 10 pm through www.getmytrip.com but unfortunatly ticket status got failure and amount of Rs 10295/- debited in my account. In this connection i had complaint to customer care of getmytrip they said your refund will credited 4 to 7 working days but till date i am waiting for my refund. Again i call to customer care for the same then they said you mail us along with you account statement where showing your debited amount after that i had been mail too. After that i again call them then they replied that your amount is already refunded you contact your bank. In this connection i had contact to bank but bank replied me that if your amount will refunded by them then your account will credited but still not credited it means your amount is not refunded by them. I am realy frustrated in this matter but getmytrip says the had refunded and my account still not credited till date and now is going to completed one month. I request you to kindly look into matter and you try to refund my amount and take strict action against them. I am realy mentaly harassed by them i want an interest on that amount so that they will not do like this to others
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GetMyTrip.com / Hermes I Tickets customer support has been notified about the posted complaint.
 
2 Comments

Comments

Sir,

First of all thanks for your support and quick action taken by you.

Yesterday i had got several mail conversation regarding refund my amount. but they are still rigid that they had refunded my amount. in this connection i had talk to my concerned bank they are clearly told me there is any option to find out through ARN No as per provided by the company reference no completely misguiding you.

Sir I request you to kindly take strict action against the company then they will refund my amount
Sir,

First of all thanks for your support and quick action taken by you.

Yesterday i had got several mail conversation regarding refund my amount. but they are still rigid that they had refunded my amount. in this connection i had talk to my concerned bank they are clearly told me there is any option to find out through ARN No as per provided by the company reference no completely misguiding you.

Sir I request you to kindly take strict action against the company then they will refund my amount

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    GetMyTrip.com / Hermes I Tickets Address
    No 32/20, 3rd Street, Railway Colony, Aminjikarai, Chennai, Tamil Nadu, India - 600029
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