Ghaziabad Nagar Nigam — Long pending birth certificate

I m a serving defence officer, my daughter was born on 11 April 22 in Ghaziabad only and her birth certificate is pending in nagar Nigam since april 2022. Its been more than 3 months and nagar nigam officers and staff are giving excuses that due to software problem birth certificate can not be made. Being a software engineer i m aware that any software issue gets resolve within 2 to 3 days. This is complete harassment by staff to the public.
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    Ghaziabad Nagar Nigam Phone
    +91 12 0279 1418
    +91 12 0279 1518
    Ghaziabad Nagar Nigam Address
    Pocket D, Sector 10, Vasundhara, Ghaziabad, Uttar Pradesh, India - 201012
    View all Ghaziabad Nagar Nigam contact information