Ghosh Exports — wrong product delivered

I ordered for a dress after seeing ad in FB account name soumi ghosh.i paid my amount but got a wrong n very cheap quality product delivered after 1.5 Months. Post that I tried calling their customer Care number n assistance manager Nikita Agarwal..also sent email multiple times.but no response till date. 1765 paid. Such a fraud people doing online business across India using FB as their Media. I was my money back for them everything in fraud earned but for me it's my hard work. Please help me to get my money back.