I had ordered a Fastrack watch from this site. Order no: GTMC-1014. They took amount of 2495/- via net banking. Till today, it is in processing status on their website. I tried several times to call them, emailed them, tried whatsapp but nothing worked. They have a online chat option as well but once they understand that I am on chat, they stops chatting. It is a total fraud company. They have similar domains like giftstomumbaicity.com,
giftstobangalorecity.com, giftstodelhicity.com, giftstoindiaplaza.com etc. All are same company. They are FRAUD. Do not buy anything from their site. They do not allow COD option. So once you buy anything, you have already lost your money.
Giftstomumbaicity.com customer support has been notified about the posted complaint.
I had ordered a gift for midnight of 12th Aug. They seem to have not understand meaning of 12 AM. They thought it is 12 AM of 13th Aug and didn't send gift on 12th. I was calling them since 10 PM on 11th Aug on their so called 24 hr support number, to confirm the order. They didn't pickup the call until 1 AM next day. When I dropped a message that I would go to police, the guy reply back in msg to accept the delivery at 2 PM. What the hell..!! We were not home, so I asked him to cancel the order with full refund. But he is teaching me law that I accepted their terms and now I will have only 75% refund for their mistake!
All the while, he didnt pick up my calls, didn't accept his mistake or said sorry in msg! Rather he was arrogant and stubborn on his terms and conditions!!
Literally big NO for these guys... looters!!!