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Grofers Complaints & Reviews

1
Last updated Sep 13, 2023
Complaints 481
Resolved
50
Unresolved
431
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Plot 64H, Sector 18
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122001

Grofers reviews & complaints(481)

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S
Shagufta1234
from Pune, Maharashtra
Sep 13, 2023
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Incorrect two transactions made on Grofers and Blinkit name

Your ICICI Bank Credit Card ... has been used for a transaction of INR 566.00 on Sep 13, 2023 at 09:30:29. Info: GROFERS INDIA PRIVATE.

Your ICICI Bank Credit Card ...has been used for a transaction of INR 566.00 on Sep 13, 2023 at 09:32:33. Info: BLINKIT.

Money deducted in two transaction for same order....
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N
Nibedita.cat
from Kolkata, West Bengal
Jul 4, 2023
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Against Blinkit. Falsely charging money

Address:25/1 sodepur 1st lane

Past 3 hours no rain. 700082. 25/1 sodepur 1st lane. Store location is vety near. Takes 12 mins to reach. Still charging rain surge. And when reported to blinkit customer care, the store manager informed them it's raining. Please check the time in screenshot and take strict action in this. Being a regular customer I am highly dissatisfied...
+3 photos
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N
nikhithatr
from Bengaluru, Karnataka
Aug 8, 2022
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Refund Not done

Address:bangalore

Promised Refund of ORD[protected] ORD[protected] is not done after raising multiple concerns...
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B
Bivash Chatterjee
Jul 14, 2022
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Money deducted order not placed

My money has deducted but the order is not placed what should I do now...
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R
Ritendra kundu
from Jaipur, Rajasthan
Jun 21, 2022
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Refund not credited to account

Address:Jaipur

I have ordered something worth 162 rupee on 8 june then calcelled it by some reason then I ask the customer support team for refund, they gave me date of 14 june then I ask them on 14 then they gave the date of 20 june now I have asked them on 21 june and they are saying we have credited your money in your account but no money has been credited to my account....
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R
rishikesh1019
from Kolkata, West Bengal
Jun 14, 2022
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Money deducted but order not placed

Money was deducted from paytm . but order was not placed

Order ID : ZTBLIN-22-BF735E9CBB
Transaction ID [protected]...
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A
Aaliyamoh
Jun 9, 2022
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Refund not received

I was trying to place order of rs456 on Blinkit app formerly known as grofers. However the amount was deducted from Paytm wallet and order was not placed. On reaching to customer service of blinkit they said that due to technical issue the amount got debited and I will receive a refund of the amount in the original payment method. Still on this day I've not received the refund and the Grofers(blinkit) customer service keeps on saying new...
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R
Rachna Kashwani
from Delhi, Delhi
May 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted but item not received

Address:Dwarka sector 7

I have ordered some grocery from grofer but their are some items are missing now they are neither sending my item nor refund my money please look into the matter...
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P
pjain90
from noida, Uttar Pradesh
Apr 11, 2022
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Product

Ordered sugarcane juice which was an expired product.aftr filing a conplaint again the grofers sent a expired product.
istead of resolving the issue ticket closed.instaed of saying ticket will remain open forever it is closed.
using expired products.....
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J
jaspreet singh chawla
Apr 11, 2022
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An item (shampoo) ordered from Grofers/Blinkit

The delivered product (Tresemme) has a packaging date of June 2021. I need a product that’s recently packed in or around Jan 2022, so that I can use the product easily till end of year 2023 and/or till the start of year 2024. Currently this product has an expiry in May 2023 and till then I’ll only be able to use 500 ml of shampoo and the remaining 500 ml will get wasted due to nearing expiry date.

Please send a product...
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B
Bhanumathi Ramanathan
Feb 26, 2022
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Missing item in delivery

One item " McCain French Fries 1.25kg" is missing in the delivery - order id: ORD[protected]

All other items were delivered.
Pls arrange to deliver or raise refund/...
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A
arupbasak
from Kolkata, West Bengal
Feb 10, 2022
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Loan no 49576041

Address:kolkata

This is informed that a msg received from mobikwik a loan amount to be pay. I am strength that I am not taken any loan. just 5 months earlier I booked some grocery items and use mobikwik discount, but cancelled the order for my forgotton something to attach with this orders. after cancellation grofers given msg they are refund amount in original source. My question is when order cancelled the terms is null & void. So why I liable to pay and...
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D
Deb002
from Kolkata, West Bengal
Feb 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded

Got no refund of my order .

Blinkit order : ORD[protected]...
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R
Rajat Bhutani
Feb 7, 2022
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Selling products for more than mrp price

Address:382/4 ram nagar gurgaon

Blink it is selling products for more than mrp...
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A
Jan 25, 2022
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Return and Refund

Address:Flat 902, Sector 14, MG Road

Hi Grofers,

It's completely dada giri you people are doing. You people have blocked my account, I am not sure what's the problem.

Did I take your money ?? Did not paid you pay for the product?

What relationship do you have with me? You are the seller and I am the buyer. You are selling the product and I bought the product by paying you full price. As a seller you said to me, If I am not satisfied...
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C
chetansahare
Jan 22, 2022
Jan 23, 2022
This thread was updated on Jan 23, 2022
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Delivery

Order is : ORD[protected]
Please process my refund...
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M
Maria71
from New Delhi, Delhi
Jan 22, 2022
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Refund

Hello team.

I am have an issue with the order I placed on 1 January 2022. The item nature protect disinfectant spray came damaged and spoiled the cookies. And all the items were covered in spray. I requested refund the same day and was told that refund of 204rs was initiated on 4 January. Today is 17th January I still have not received my refund. The customer service is extremely rude and unprofessional. Spoke to Akshay he...
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Pls let me know how you are opening a store at above address that I am owner of
Have you been rented this property ?
Pls revert
I am taking legal action
Namaste
Dr Partha Ray
DB 1 Salt Lake Kolkata 700014
[protected]
[protected]@hotmail.com...
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S
Sugandha09
from Delhi, Delhi
Jan 19, 2022
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Rotten Fruits

Address:16/31, Vasundhara Colony

Hello Team,
I had ordered some fresh fruits today. However, some of the delivered items were rotten & not upto the mark to be consumed. Please either refund or replace those items at the earliest. This is really not expected from the service provider.
Items- Guava & Chikoo...
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A
from Delhi, Delhi
Jan 13, 2022
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Refund not received 527/-

I am continuously calling grofers team and bank to get my refund but no one is responding everyone is asking to contact other one.
I have cancelled the order on 02 jan 2022 which had amount 527/-
Amount has to be refunded to me by 7th jan but till now it is not received.
Grofers customer service is asking that they have refunded the amount and their work has been done now is i want my money back then i have to file...
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