[Resolved]  Giftstoworld.com & Ccavenue & Touchflora.com — Non delivery of order

Address:Indore, Madhya Pradesh

Hi,

I placed an online delivery of flowers(Order No : GTW120245) to my relatives on the occasion of their anniversary by below site.
www.touchflora.com under the name of www.giftstoworld.com and Payment accepted by CCAvenue

It was committed by site that they will be delivering the flowers on same day, i.e. 6th Feb 2014. but no delivery was made.

And I was not at all updated on the status of the order. Now these guys are not replying to my mails on refund of my money, and there contact number is always on voice mail.

ABOVE MENTIONED SITE ARE BIGGEST FRAUD SITE.

Please help me in getting refund of my money amount 1155.42 INR.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

same case occurred with me today .
What to do now ?
Hi Akhilesh,

It is sad to see you met with issues with touchflora. I can imagine your mental stress for missing the gift not delivered to your loved ones.
In fact I saw these complaints after I did an order on March-5-2014. I panicked for a while.
However, the delivery was made promptly on March-8-2014.

Then I called up the owner Mr.Ravi, and informed about these online complaints. It seems like, during peak seasons like valentines day, they were not able to deliver for all the orders since it need physical transporters to do the delivery.
I am not advocating to use touchflora, but I felt it is not their intention to cheat anyone. I hope they returned your amount back.
I wish touchflora should be careful while taking order on peak seasons. Their website should have enough intelligence to take only the maximum possible orders they can manage.

Sincerely,
Tony, Kerala, India.
hi Tony,
Thanks for writing up here.

I wrote this complain after waiting for almost a week of placing order.
I never got any response to my mails(more then 5 mails).

Its good that they have delivered your order. Hope they dont trouble ppl anymore.

regards
Akhiles

phone call fraud with me

Hi sir Today got call from no [protected] my account balance detected Rs 31000

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