Warranty did not given for replacement of graphic card make gtx 1650 serial no sn[protected] puechased through arya computers porbandar on 23/08/2020 an assurance of warranty to replace/repair during warrenty period for every part assembled reg
respected sir,
with due respect and the subject cited above it is brought to your kind notice that a computer was assembled by me through arya computers porbandar on an assurance for replacing any part of the computer under warranty period. Unfortunately graphic card gtx 1650 serial no sn[protected] stopped working when it was informed to the arya computers porbandar he directed to deposit this to abhay computers una gujrat for further forwarding for replacement from the following centre of ahmedabad gujrat circle on 02/10/2021
ahmedabad
42, 3rd floor, sadbhavcomplex, near drive in cinema, drive inroad, ahmedabad - 380052, india
[protected] mehul.[protected]@bestyield.Com
vj.[protected]@bestyield.Com gujarat
arya computer who is providing services under your brand did not responded to the requests and frequently made inquires about the replacement of the same graphic card and solemnly denied to provide after sales services to the customer even though the complete payment was made online and surprisingly he charged rs.400/ rupees charges of installation oof this computer even though he did not come at diu simply he send assembled computer to me at diu through courier services.
Anyhow myself with vigorous surfing over net found centre address and keep contact for getting replaced the graphic card meantime he did not make any efforts to convey the real situation to the centre.
After many inquires it was send back to me in the name of oxidation without repair or replaced under warranty period. When the matter was conveyed to
gujarat sales manager sh. Aktiar choudhury +91-[protected] [protected]@gigabyte.In
he did not respond properly and talked with rough and unaccepted voice and in a apathetic unprofessional manner to my request for knowing more about warranty policy and oxidation. More than half portion of our country coming under oxidation area giving assurance to the innocent customers for warranty and replacement parts under warranty period is just bluff and unacceptable . Attached herewith all relevant bills and product packing for your ready reference .
Hence it is my earnest request to your kind honour to provide replaced graphic card under warranty period immediately without further delay otherwise kindly treat this as one month prior notice before honb'le consumer court for justice with compensation.
With kind regards
.
Thanking you,
yours faithfully,
suhas gundiba mandle
principal
jawahar navodaya vidyalaya
bucharwada diu u/t
mobile no [protected].
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