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Gigabyte Complaints & Reviews

J
jai60444
from Delhi, Delhi
Sep 21, 2023
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Gigabyte service center not replacing my motherboard

Address:701-704, 7th Floor Eros apartment, 56, Nehru Place, New Delhi, Delhi 110019
Website:www.gigabyte.com

I gave my motherboard for repair and they are saying that your motherboard is burnt and it not comes under warranty although 2.5 years are remaining for warranty period, and there is no mention of this kind of term and condition when i bought that product...
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R
Riyax
Jun 23, 2023
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Product underwarranty but not replace

I purchased gigabyte motherboard .product unwarranted I submitted 3 time motherboard in service center they repair and u some problems after 3 month.Now they tell ic is burt they not give replacement ....
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S
sohail_ali
Nov 22, 2022
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Gigabyte Graphics Card (RTX 3060 TI)

Website:www.gigabyte.com/in

I purchased gigabyte nvidia gpu card (Rtx 3060 Ti). In about 3 months It's stopped working while gaming or any other graphic related software. Submitted to service center 4 times. Still problem remains the same and when i asked for replacement they kept the graphic card and deplying the replacement each week....
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U
Udit8348
from Delhi, Delhi
Oct 31, 2021
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Gigabyte GPU stopped working in just 1 month

I bought a gigabyte gpu 2060 1month ago .. and it stopped showing display... Rest fan and everything was working but whn i give them they told me 5-10days then i called them in 5days they said ur gpu was repaired and was working but it stopped again we need more time then i said ok... Then after 2 days i got a sms from gigabyte that my product is ready and collect it when i reached service center they said its ic damage can't repair...
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U
Udit8348
from Delhi, Delhi
Oct 31, 2021
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Gigabyte 2060 GPU Stopped working in 1 Month

I bought a gigabyte gpu 2060 1month ago .. and it stopped showing display... Rest fan and everything was working but whn i give them they told me 5-10days then i called them in 5days they said ur gpu was repaired and was working but it stopped again we need more time then i said ok... Then after 2 days i got a sms from gigabyte that my product is ready and collect it when i reached service center they said its ic damage can't repair...
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A
Ajith PB
Oct 15, 2021
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Bad hardware service

Address:Ernakulam, kerala, India

Last year, I had purchased gigabyte nvidia gpu card (Rtx 3070) with 4 years of warranty. After one year, It's stopped working. Submitted to service center before 2 months. But No response No service. I need my card immediately for my job. I waited a while. They are cheating customers. We will take legal action against company....
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A
Ajith PB
Oct 15, 2021
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Irresponsible GPU repair service

Address:Ernakulam, India

I purchased gigabyte nvidia gpu card (Rtx 3070) last year. Now It's stopped working. Submitted to service center before 2 months. No response No service. They are cheating customers. We will take legal action against company....
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S
suhas g mandle
Oct 14, 2021
Sep 22, 2022
This thread was updated on Sep 22, 2022
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Warranty did not given for replacement of graphic card make gtx 1650 serial no sn 202851137677 puechased through arya computers po

Warranty did not given for replacement of graphic card make gtx 1650 serial no sn[protected] puechased through arya computers porbandar on 23/08/2020 an assurance of warranty to replace/repair during warrenty period for every part assembled reg

respected sir,

with due respect and the subject cited above it is brought to your kind notice that a computer was assembled by me through arya computers porbandar on...
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J
jayashreesivaraman
from Hyderabad, Telangana
Sep 16, 2021
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Gigabyte Warranty service for Gigabyte GIGABYTE P650B SMPS - 650 Watt 80 Plus Bronze J

Gigabyte — Warranty service for Gigabyte GIGABYTE P650B SMPS - 650 Watt 80 Plus Bronze
J
jayashreesivaraman
Sep 11, 2021Hyderabad, Telangana
Dear Sirs:
I bought a Gigabyte GIGABYTE P650B SMPS - 650 Watt 80 Plus Bronze PSU from MD Computer, of Kolkatta, online, on
4th Nov. 2020, see the attached invoice. It worked perfectly for about six months on a home made system having: 1.
Gigabyte motherboard...
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J
jayashreesivaraman
from Hyderabad, Telangana
Sep 11, 2021
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Warranty service for Gigabyte GIGABYTE P650B SMPS - 650 Watt 80 Plus Bronze

Dear Sirs:
I bought a Gigabyte GIGABYTE P650B SMPS - 650 Watt 80 Plus Bronze PSU from MD Computer, of Kolkatta, online, on
4th Nov. 2020, see the attached invoice. It worked perfectly for about six months on a home made system having: 1.
Gigabyte motherboard model GA-F2A88XM-D3H, 2. AMD Kaveri Processor (A8-7600), 3. 8Gb of DDR3 RAM, 4. WD
HDD 500 Gb, 5. WD HDD 320GB, and 6. ASUS DVD Writer. The desktop is powered...
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A
Atul Tembhare
from Powai, Maharashtra
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Graphic card

Sir i bought gigabyte r7 240 and is running stopped then i called but no one answered my call...
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Address:7th Floor, Eros apartment No.56. , New Delhi, Delhi 110019, Nehru Place, New Delhi, Delhi 011 -40513750

Dear sir,
I bought Gigabyte graphic card 710 2Gb DDR3 2 year ago. the
warranty of it is may 2021 now its display not working properly
when I sent it to service center 18/08/2020 they returned me on
08/09/2020
and they were saying Back Side Rusted And Serial Number
Tempered...I called them on 22/09/2020. I requested to repair my
graphic card but they were refuse my request. I told...
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S
suman101dutta
from Kolkata, West Bengal
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poor service

Address:712103

I bought gigabyte amd rx560 4g graphic card 30/10/2019 from amazon.in. After 2 weeks my graphic card stop working. I sended the graphic card to gigabyte centre (Kolkata) for repairing. After 10 days they told me that my card is repaired but when take it to home and run on my computer i am facing the same problem, its not working. I wasted my time and money. I never seen such poor service like that. They are talking about 3 year warranty what...
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S
Sahajq
from Adampur, Punjab
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graphic card 1070 8gb

Address:v.p.o - shahabpur dyal dist and tehsil - tarn taran, Tarn Taran, Punjab, 143401
Website:www.gigabyte.com/in

I bought gigabyte 1070 8g graphic card 20/02/2018 in 52000 rupees. After 6 months my garphic card burnrd while gaming. I sended the graphic card to gigabyte centre for repairing. After 15 days they call me and say your graphic card burn and they are not repairable. I say it can't repaired then you replace it but they say we can't do that. They say you are try from outside shops. Graphic card have 2 years warranty left. Gigabyte can't reapir...
+3 photos
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R
Rajesh Shiva
from Tinsukia, Assam
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Motherboard warranty

Address:Dibrugarh, Assam, 786001
Website:[email protected]

I have a motherboard which was found to be not functioning properly and as i had a warranty period of 3 years, and my warranty was still prevailing, so i placed the warranty and sent the item for warranty to the respective gigabyte company, but the company is now neglecting my issue and not resolving my problem and not giving me any updates regarding the issue and the warranty process, i need to know the cause of negligence of the company....
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B
biggun
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Poor service/no service

Address:97439
Website:[email protected]

I purchased a motherboard, it came doa. Sent it in for repair and the sent one back. The new/ serviced board had the same problem. No boot. Sent for repair again and got a board that worked for 2 months. Now after 3 weeks of trying to get a response for an rma i am at a loss what to do. I guess i am out the money and will have to buy a new board. (You can bet it wont be a gigabyte) even though i have two others that do work well....
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W
wilsbrit
from Bengaluru, Karnataka
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Usb 3 mother board

Address:Chennai, Tamil Nadu, 600015
Website:Service center and the GIGABYTE product

HI

i have bought the motherboard 2 years back and i have warranty for 3 years
i have been running to service center often as because of mother board my system restarts several time and now not even booting

i went to GIGABYTE service center near mount road and told them the issue but the service center people told me cant replace and they only repair the board.

it is not fair customer trust...
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A
Adil Sheikh
from Hyderabad, Telangana
Resolved
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got damaged replaced product!

Address:Agra, Uttar Pradesh

I owns a Gigabyte Motherboard (b75m-d3h), and it came up with some problem, my PC was getting switched of while automatically while running. As the product was under warranty, so I have sent it to the Accel Frontline collection point in Agra on 30th June 2014. I collected my replaced unit yesterday, i.e. 8th July 2014. I came back to my place, but when i have removed the CPU socket cover, all the pins of the socket were damaged. I went back...
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A
Ansa Fakru
from Vasai-Virar, Maharashtra
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worst srvice of gigabyte company

Address:Thane, Maharashtra

hello sir my name is fakhruddin ansari i m having gigabyte G41MT-S2P motherboard it has a display problem and it is under warranty i given it to lamington road service center 4 times and it takes 2 or 3 months bcause every time they give me faulty or not working board my work is suffer and my money is waste kindly help me to get new or fresh motherboard from a company call id GBTBPI[protected]DW [protected]@yahoo.com...
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rocksolid007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Faulty mother board(Gigabyte Company Fraud)

Address:Mumbai City, Maharashtra

Shashank here from Mumbai. I have submitted my faulty Gigabyte motherboard under warranty for replacement.It was replaced within 22 days on 26th november. It was found faulty again on 28th November.It was submitted again to the service center. As per conversation with the Manager of Accel Frontline he gave me the reason of Power fluctuation in SMPS. I have checked the SMPS with the Circle Company Service Center. It shows totally OK Report. The...
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C
camohanverma
from Delhi, Delhi
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FAULTY PRODUCT

Address:North East Delhi, Delhi

Sir, I have purchase a Gigabyte motherboard on 16.05.12 and it is not working from the very first day, after that it was submitted ti Accel Care Center, Nehru Place on 24.05.12, But till now (29.05.12), No Response from that Service center, and when I call to that center, most of the time The phone number was found switch off, and if not switched off, they receive the call and disconnect after saying Hello...Hello...Hello...............................,...
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A
abusaleh
from Mumbai, Maharashtra
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No Better Service

Address:South Delhi, Delhi

Hi Team,




I was received gigabyte mother board GA-H55M-S2 on 18 th Jun 2011 as i use only 15 days now my HDD is faulty so cant use my system when i try to use my board to next i Month now it is not showing power supply. I went to Accel Frontline Service Limited 204-205, 2nd floor Madhuban Building-55,Nehru Place,New Delhi and submitted to another time but still showing no power supply.It was taken one...
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Saurabh Sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High end motherboard replaced with lower end motherboard

I had purchased a Gigabyte motherboard Model No: GA-G333M-S2L on 7-April-2008 from Direct Advantage (Nehru Place). The motherboard started having display problems after 6_7 months, so i went to the service centre in nehru place as the mother board was under warranty. They replaced it with a low end model: GA-G31M-X2.

They misguided me that it was same as my motherboard and if i encounter any problem they will replace it.br...
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