Giordano Watches — Giordano watch service pending for 4 months

Address:Giordano fashions india pvt ltd B-24, Mugappair Industrial Estate, Mugappair West Chennai/Tamil Nadu 600037
Website:m.giordano.com/GB/en-US/#menu

Sir/Madam,

Subject: Service order no ZMP2104001

It's been more than four months I have given my Giordano watch for service at your Marina Mall service center. I didn't get any call or update regarding my watch status. I understand the lockdown situation but still expected some response from your end. Please update the current status of my order. Everytime I call or visit the Zimpson they are like, watch has been received by Giordano and it's on queue. How long does it take? What's current status of the service? I need to know this as soon as possible else I will be going for consumer forum.

Regards
-Sharanjith P
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    Giordano fashions india pvt ltd B-24, Mugappair Industrial Estate, Mugappair West Chennai/Tamil Nadu 600037
    India
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