Girias — Gift not received

Address:Chennai, Tamil Nadu

Recently we purchased a LED TV in Girias at ambattur branch and asked quotation for Philips and Samsung. At that time we asked, is there any gift for this, as they put banner in front of the shop like..'Exciting gifts..etc' and they said you will get Girias travel bag as a gift.And later we purchased samsung LED tv 32 inches worth rs 23, 500 through credit card EMI and forget to get the gift on that day. As TV was delivered next day, but gift was not delivered..When we called, one guy is saying that in EMI you will not be eligible..As they already know we are buying through EMI and then only said about the gift. Later I went to the shop and shop manager is saying we are not offering gift for samsung[as samsung is very good in sale..we said only for philips. I agree that bag is not worth that much, but my concern is why this many different lie talks for a single luggage bag
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As i bought a LED sony tv on 01/11/2015 at the time of deepawali offer. At that time it is written on the tv that a sony earphone is free with this tv. I bought the tv and they mentioned the earphone and tv in the bill. But till now they hadn't given any gift today is 10/12/2015.. i had gone 6 times to the showroom but they r always making some excuses... this is about the showroom which is situated medavakkam main road... it is my first and last time... iam not going to buy anything from GIRIAS stores...
They r cheating the costumers... its my personal opinion that no one should go to these stores
But thank god iam having the proof as bill and i will give them one more warning and after that iam going to file a case against them
Its not the thing about an earphone but its about the trust and the respect.
The main thing is that your GIRIAS stores r running bcoz of the costumers only so respect costumers.
I think customers will read this review and think before going to girias

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    +91 44 2622 3633
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    No.47, 3rd Floor, 3rd Main Road, 15th Cross, Margosa Road, Malleshwaram, Bangalore, Karnataka, India - 560003
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