Girias India Investment — complaining about staff and his behaviour

Address:

Chennai, Tamil Nadu, 600037

This is to inform you about the poor after sales service by your staff.

I bought a whirlpool refrigerator and lg washing machine for inr 51000.. From your outlet for which sales staff mr. Jagan (Mogappair branch, chennai)
Sales staff told us that we will be receiving inr 3500 gift voucher.. Apparently only inr 2500 gift voucher was sent along with invoice during delivery of goods.. Stated inr 1000 can be collected during next visit to the outlet.

Today i visited the outlet to enquire about the balance gift voucher.. Sales staff mr. Jagan who said gift voucher was given to us while we purchased the goods at your outlet.. I was wondering and he was such rude at his statement.

For my understanding even invoice will be sent along with delivery.. That was usual process you follow..

I was so unhappy with the behaviour of your staff and finally i was forced to prove that he is wrong.. This actually makes me not to buy any product in girias henceforth..

Train your staff on customer service not only during sale but also for after sales..