Girias India Investment — customer service & behaviour of csa staff

Address:

Bangalore, Karnataka

Hi, i am a regular consumer at girias which is at st. Johns road. Today i walked in to your store at 1.30pm to buy a refrigerator as i walked in a lady asked me what i want and took me to the section where the refrigerator is displayed & told just select and she started to use her mobile browsing through it and didn't bothered to assist me in selection. This clearly shows that this outlet is not bothered of sales and the customers doesn't matter then at all. Very disappointed with this sevice for the second time.. Last time i experienced a pathetic service when i purchased my television. Complained there to a another lady who said she is the store manager but she was also not bothered about the customer and didn't convince me to get back in selecting the product. So they are not bothered about the sales and customers... Very pathetic service and approach.

Rgds,
S. Meenakshisundaram
[protected].