Girias India Investment — I'm complaining about Tv purchase in Girias pondicherry

Address:

No 265, jawarlal nehru street, Pondicherry -605001

I bought the Oneplus 55-inch U series TV on 22nd November in the GIRIAS Pondicherry Store. They delivered on 23rd November. The product was software issues. I have complained to the Girias store. They provided the replacement Tv on 26th November. Again, the Tv has green lines and display issues. I have raised the complaint in the store. They took three days without taking any action. I have asked for a refund but the girias store is not provided any refund. Can you please help me to get a refund from the girias store? I have spent the last week regarding this Tv Issue. I am very much mentally disturbed through the action of Girias store. Please extend your help to resolve the issue sir.