Girias India Investment — Refused to hear consumer complaint and comply about gas stove defect

Address:

Rajajinagar, Bangalore, Karnataka

Girias dealership is unreliable and cannot be trusted with the products they sell. Very disappointed service and absolutely not satisfied. Their salesperson was unknowledgeable and refused to hear consumer complaint. After purchasing 3 burner Preethi Blu flame power burner gas stove, we found a product defect. Girias dealership refused to exchange but later agreed after looking at the product. Now they changed their mind and they refused to exchange with an argument that billing cannot be cancelled, even though Preethi company technician confirmed the defect. Very deceiving and dishonest salesman and owners. Do not recommend business with this dealership, ever.