Girias India Investment — Wong product delivered request for a return

Address:No.50, Chelliamman 2nd St, Velavan Nagar, Kolathur, Chennai, Tamil Nadu 600099

Dear Sir,

Request a Return

We purchased a refrigerator in Girias (Kolathur). We choose one product but they billed and delivered. I ordered for my parents. They don't even know how to read and write. They didn't know the capacity difference. Once we found the mistake and asked the respective sales person Nalini and branch manager, they turned out arrogantly. Sir, what is customer service? very poor.
They dont even response in a polite manner. Please sir, kindly heip me to sort out this issue. On purchase they will responsible, after that they tell us go and complaint in main branch which was located at banglore . Sir, what a response this.

Ordered Product : Intellifresh Pro 308L 2 Star Convertible Frost Free Double-Door Refrigerator
Delivered Product : Intellifresh Pro 259L 2 Star Convertible Frost Free Double-Door Refrigerator

Sales Person : Nalini([protected])
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    Girias India Investment Phone
    +91 44 2622 3633
    Girias India Investment Address
    No.47, 3rd Floor, 3rd Main Road, 15th Cross, Margosa Road, Malleshwaram, Bangalore, Karnataka, India - 560003
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