Had order a combo of tempered glass and matte hybrid case for poco x2 from the e commerce site glazedinc on the june 4th, received an early delivery on june 7th, but the package only came with the glazed tempered glass (Came in a black slender folding box). First i thought the case might be in the black box itself but i was wrong. Have mailed them about the issue expecting an immediate shipment of the missing case but haven't received any acknowledgement from their part (Aside a bot response). This kind of negligence is intolerable! I have read multiple stories of bad experiences people have had on read and also on the consumer complaint forum. Was expecting a response within 24 hours, and the company policy suggests it might take upto 48 hours for any acknowledgment, shall wait till that period (20+ hours left), if my complain goes unnoticed i will be taking more firmer steps to make sure this company doesn't just continue to rip off it's costumers. They haven't even provided a contact number or any other method to reach out besides an email. Hopefully my complaint gets resolved.
Anyway, this might just be an unintentional error from their side and my only wish is that they provide a speedy shipment to my missing order. Was this information helpful? | 
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