Global Tree — requesting for cancellation/reimbursement of money for what weve paid for canada pr ie 75000

Karan chander kota

Address:

3rd Floor, G Pulla Reddy Sweets Building Beside CM Camp Office, Hyderabad, Telangana 500016, 500082

Hello Team,

I've consulted global tree for Canada process for which I paid a payment of 75k on Jan 4th 2020. After a week due to my personal family reasons I wanted to cancel my process and reached them for cancellation which was hardly a week after my full payment i.e. on 11th Jan 2020 . Now the organisation is clamming and denying the refund. Constantly they are saying that I signed a bond and agreed for all the terms conditions, practically speaking the bond itself is not attach stated with proper signatures on it. Even I mentioned saying at least remove the bond cancellation chargers and refund me the balance amount but I do not see any action from there end nor they are refunding me the amount. So kindly please do help me to resolve this issue ASAP.

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Global Tree customer support has been notified about the posted complaint.

Jan 17, 2020

Updated by Karan chander kota Please find the below email from Global tree where they strictly saying no to refund

Reply from : cc20.[protected]@globaltree.co.in

Hello,

But not sure as per the refund policies, because there is no discrepancy from our end regarding the process.

Still my manager said will explain the situation regarding the accident you met and try for the same.

But mean while, the decision is changed to switch the process ( UK tier 4) .

Finally conveyed, neither refund can be done nor switch to another process.

For further queries and discussions, Kindly discuss with the Manager.

Regards,
Aruna K