GMS Worldwide Express — complain

Address:Kolkata, West Bengal
Website:www.gmsworldwide.com/index.php

My parcel is coming from chennai to kolkata
As per their web tracking
Despatched 4th sep 8.18 pm
Reach kolkata appex branch 6th sep 4.12 pm
Out for delivery 6th sep 4.34 pm
Today is 8th sep 5.30 pm. I didn't received my parcel yet.
I don't know when will i get my parcel. It's importan.
I don't know about their service in other cities but kolkata's service is pathetic.
They don't even received the phone calls. Half of the time they switched off the mobile. The number is mentioned on their website is invalid.
Email to corporate office but no reply.
Feeling helpless.
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Comments

GMS courier is the worstest courier I have come across in 20 years. The customer service representative are pathetic and liars. These CSRs don't have basic common sense about the criticality of the ordered product. Totally dissatisfied!

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    GMS Worldwide Express Phone
    +91 80 2694 1251
    GMS Worldwide Express Address
    No 189/1, 6th Cross, 3rd Main Road, Chamarajpet, Bengaluru, Karnataka, India - 560018
    View all GMS Worldwide Express contact information