GMS Worldwide Express — Damaged product received

Address:

opposite of diet center,paltan padia,khordha,752055

I have booked the courier on 20th october at khordha. but it was released on 28 from bhubaneswar. and reached at pune on 6th november.
the packed damaged by rats. half of the material gone damaged due to rat. they have patched a sticker at the hole and made the delivery.

priyaranjan mahapatra
ph: [protected]

I need proper action on this.