GMS Worldwide Express — issue with delivery agent ([protected])

Address:

Hyderabad, Andhra Pradesh, 500084

The above number is the deliver agent number he didn't come to my address and he is saying i have to go to his place and collect my courier. What the # agent he is... Courier means u people have to delivery in my address...
While i spoke with him that i'm raising complaint on him he didn't tell me customer card number and my tracking number.
As i mentioned my address indigo arcade, flat no 101, raja rajeswari nagar, kondapur, hyd.
Check this issue if i'm not getting my courier today i put case on gms in consumer court. I need my courier by 24 jan before 6pm. If not i put a case on ur service. I mentioned ur agent number i got call... [protected] is ur agent number.