GMS Worldwide Express — My parcel missing

Address:

584128

My friend couried from dharwad. Town on date - 9.8.2016 time at 8.40pm
Till missing my parcel. I when goto gms office he said he give to side shop.
How to given others. When mobile no mentioed they call us. They didnt
Iill go to court. If my metirial missing. Plz correct it. And there after taken parcel and i open it there in what as send item there is missing. How missed.
1. Delivery given to side shop.
2.In the parcel item missing.
3. I had cctv footage when i opened parce. L.
4. I want solve it..
Mob no.9379.46999