GNG Electronics Pvt Ltd — laptop is not charging

Address:	TTC Industrial area, MIDC, Shirawane, Nerul,Navi Mumbai, Navi Mumbai Maharastra - 400706,State code-27
Website:	electronics bazzar.

I bought the dell laptop on[protected].
The details of laptop are as follows-
Dell/lati e7250/corei5 5300u, 2.3ghz, 8gb, 256 gb ssd

The details of order are as follows-
Invoice no - psinrlwh19204626
Invoice date[protected]
Portal order id - 2153a
Cust order no - 2153

Laptop shows the alert message "the ac power adaptor type and wattage cannot be determined." it is not charging. Please resolve this problem as soon as possible.
My contact no is - [protected]
Email - [protected]@gmail.com
Please respond to this complaint as soon as possible.