GNG Electronics Pvt Ltd
1.3
Submit a Complaint
20
COMPLAINTS

GNG Electronics Pvt Ltd Complaints & Reviews

S
Sarveshthakur7258
Jun 17, 2021
Report
Copy

Address: N. S. Phadke marg, Andheri East, MUMBAI - 400069

The laptop which i have purchased from the flipkart, was already used by someone else. when the first time i turned on the laptop, it directly takes me to the desktop. without doing any boot setting. Also the free trial of MCAFEE is also ended up, without even registered by me. (the email id which was logged in earlier is this - [protected]@hotmail.com).
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sovik Das
    May 13, 2020
    Report
    Copy

    laptop is not charging

    Address: TTC Industrial area, MIDC, Shirawane, Nerul,Navi Mumbai, Navi Mumbai Maharastra - 400706,State code-27
    Website: electronics bazzar.

    I bought the dell laptop on[protected].
    The details of laptop are as follows-
    Dell/lati e7250/corei5 5300u, 2.3ghz, 8gb, 256 gb ssd

    The details of order are as follows-
    Invoice no - psinrlwh19204626
    Invoice date[protected]
    Portal order id - 2153a
    Cust order no - 2153

    Laptop shows the alert message "the ac power adaptor type and wattage cannot be determined." it is not...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    B
    Bhaskar Reddy Bandi
    from Bengaluru, Karnataka
    Jan 9, 2019
    Report
    Copy

    os crashed twice for one month period

    Address: 560071

    Hi sir/madam,
    We have purchased lenovo x240 laptop from gng electronics on 30/11/2018. Invoice no. Psinrlwh18192074. Windows operating system got crashed twice in one month period we tried reaching you different all the ways but not able to contact you. We have also taken 1year warranty on this product but felt very bad about the product and response. Pls arrange a call and resolve this asap...
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy
    A
    Advas
    from Chandigarh, Chandigarh
    Oct 23, 2018
    Report
    Copy

    p2217h-1 dell 22 inch monitor

    Address: Mohali, Punjab, 160059

    We our bizancial consulting (P), we have purchased a dell monitor from your website. We our not able to see bill on our gst portal. We have already provided our gst number while placing an order.
    Invoice no psitn[protected]
    Invoice date 17 august 2017
    Ordr no[protected]

    Take proper step so we can get input tax credit. Hoping for your kind co-operation...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    N
    Nakulr
    from Mumbai, Maharashtra
    Jun 23, 2018
    Report
    Copy

    I don’t know how dell is letting this continue. They make it seem that thisbe affiliate isn’t equivalent to buying to dell. Compu india has pathetic customer service, i have been writing to them for months on an issue and i just keep getting vague responses.

    Dell is just ruining their brand by partnering with such a useless online sales partner.

    Dell please take action
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      ronakashah
      from Rajkot, Gujarat
      Sep 14, 2017
      Report
      Copy

      Hello sir

      I have purchased a laptop computer from you. I am not able to see my bill on my gst portal. I have already provided my gst number while placing an order.
      Invoice no psi/tn/1718/08590
      Invoice date 21/7/2017
      Ordr no[protected]

      Take proper step so i can get input tax credit. Hoping for your kind co-operation

      Please do the needful

      Thanking you
      Ronak shah
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        YAGYADUTT ROHILLA
        from Gurgaon, Haryana
        Sep 8, 2017
        Report
        Copy

        Address: 110006

        We had purchase dell laptop from you vide p. O. No.[protected] dt. 25 july 2017 & your bill no.[protected] dt. 28 july 2017. Kindly note we had paid you gst amount rs. 5398 - 00 { 18 % gst amount } on bill amount rs. 29992 - 00. By oversight you had not mentioned our gst no.in your above bill no. So kindly note that we are not interested from you to issue us a new revise bill but we are requesting you kindly add our biil no. & gst no.in your july month return whcih will be gone to gst deptt. Uo to — 10 sept. 2017 so that we can avail refund of the gst amount paid to you in our retuen. Kindly note that we had send the paid gst amount to you submitted by us in the july ' 2017 return please do this - y d rohilla / mobile no. [protected]
        +2 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Z
          zevar
          from Chandigarh, Chandigarh
          Jul 25, 2017
          Report
          Copy

          Address: 134117

          I purchased a266101sin9 all-in-one computer online. Sir i am sorry to say that the software is not loaded properly. It hangs every 5 minutes or so. I request you to send someone from dell to check the windows. On hanging the message displayed is "microsoft edge not responding. I am retired colonel and request u to help me cont no [protected]. Thanks. Many languages are loaded but not hindi. Windows 10 do not function properly, it does not respond'.
          Jul 25, 2017
          Updated by zevar
          I want the software loaded in the computer be loaded again and properly.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            lakshman murali
            from Aluva, Kerala
            Nov 8, 2016
            Report
            Copy

            Address: Chennai, Tamil Nadu, 600062
            Website: www.compuindia.com

            I Have purchased DELL VOSTRO 15 Laptop on Nov 1 2016 . But till now i have not recieved my laptop . i have tried to contact them but no response .Definetely i am dissatisfied with your service and give negative reviews for that . I am also going to write official complaint to DELL SUPPORT TEAM . Here are the details of my purchase
            Order No.[protected]
            Order Date - November 1, 2016 10:37:29 PM IST
            Shipment No.[protected]
            Order No.[protected]
            Shipment Date - Nov 3, 2016 6:08:59 PM
            Order Date - Nov 1, 2016 10:37:29 PM
            AWB No.[protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sai subbu
              from Vijayawada, Andhra Pradesh
              Feb 17, 2016
              Report
              Copy

              Address: Krishna, Andhra Pradesh, 520001
              Website: www.compuindia.com

              I purchased in online shopping but this is not showing that my mobile is in service warranty please kindly help me ???????

              [protected]
              balu

              Need service center for Vijayawada


              Vijay
              [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                bharathkk
                from Noida, Uttar Pradesh
                Jan 12, 2016
                Report
                Copy

                Regarding laptop problems within warranty period

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: GNG Electronics Pvt Ltd

                System configuration: Windows 8.1, i5 8GB RAM order number: SKU [protected]iST BQ9K[protected] Problems 1. Battery Back up problem 2. Laptop is getting heated up and fan sound problem immediate complaint have to be addressed because warranty period is going to end on Feb please contact me on this -[protected]...
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy
                S
                sk90
                from Mumbai, Maharashtra
                Nov 23, 2015
                Report
                Copy

                Address: 560048
                Website: www.compuindia.com

                I placed order online to dell which inturn directed me compuindia aka Gng electronics Pvt Ltd. for the dell xps13 ultrabook 2015 entry level model which costs a staggering amount Rs. 68, 090/- on 24 th October 2015. Upon delivery I was shocked to see the box was having cut marks upto 1 inch deep and seals tampered with infact there were two seals placed on the box. The seal beneath the seal was already cut open. So long story short I have been trying to contact them for a month now, first they didn't picked up only my calls. Second now that they have picked up my call and understood the issue they are not replying to my mails and are not co-operating with me. I had bought this laptop to enjoy my Diwali holidays but this experience turned out to be a complete nightmare for me! I paid the full amount in advance but what I got was some used product! These people are cheaters in my view. In the initial days after the purchase only my calls were either rejected straightaway or I was kept on hold or the line appeared busy only for my number! I can't believe any company giving this kind of treatment to me after I pay full amount in advance! If I am not given Full Refund am going to seek legal help in this matter and might as well move to court if need arises.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kvbenhal
                  Nov 1, 2015
                  Report
                  Copy

                  Address: Thane, Maharashtra, 421302
                  Website: snapdeal.com

                  I ordered a Dell Vostro 15 3546 (4th Gen intel i5-4GB) via snapdeal from the seller GNG ELECTRONICS PVT LTD-Mum-GATI-VOI.n. When I received the courier package and opened it, I found 2 1kg tata salt packets. Even the word is not sufficient to sum up what has happened. The only reason a police complaint has not been filed yet is because I have priorly had only good experiences with snapdeal and expect quick resolution of the issue at hand. I hope to see immediate response to the lodged complaint.

                  Date of product booking: Oct 28, 2015

                  Order ID(snapdeal) : [protected]

                  Order No (GoJavas)-PI[protected]

                  Docket no: UNISNPP4785770

                  Please do let me know for more photographic and videographic evidence of this incident

                  I hope the reimbursement is done as soon as possible
                  +3 photos
                  Dear kvbenhal

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


                  Thank You for your cooperation.

                  Regards,
                  Snapdeal Online Team
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dushyant Kushwaha
                    Sep 29, 2015
                    Report
                    Copy

                    Address: Bangalore, Karnataka
                    Website: www.compuindia.com/

                    Purchased a Dell Inspirion 15 7537 on 9th Feb 2015 with one year warranty. But when I checked it it was showing its warranty is going to expire in August 2015.I reported this to compuinida, but all in vain . They didn't took any action to this. Compuinida is not replying to any of my emails. The laptop run in to some kind of hardware problem and Dell Germany is not providing me any support as warranty has expired.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      incsjrt
                      from Jorhat, Assam
                      Apr 15, 2015
                      Report
                      Copy

                      Address: Jorhat, Assam

                      I have ordered for up-gradation of additional warranty for dell inspiron laptop, i have made the payment on 30 Jan 2015, But still almost after 3 and Half months also compuindia did not updated the warranty details. The representative of compuindia.com do not respond my calls. Kindly suggest me, what to do. Compuindia.com Order No.[protected] Order Date - January 30, 2015 1:34:55 PM IST
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ashutosh tayal
                        from Delhi, Delhi
                        Oct 28, 2014
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi

                        sir it has been 12 days but i have not received my laptop yet on whole on sending multiple complain by mail no reply came back your customer care no does not you are making fool of your customer you the most hopless co. online thanking you ashutosh tayal abilll no[protected]
                        Complaint marked as Resolved 
                        Verified Support
                        Dec 19, 2014
                        CompuIndia Customer Care's response
                        Dear Sir, Greetings!! We regret for the inconvience caused & hope your issue is resolved. If any queries/feedbacks kindly mail us at [protected]@compuindia.com Thanks & Regards, Support Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          O
                          obimet1703
                          from Lucknow, Uttar Pradesh
                          Oct 23, 2014
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Gorakhpur, Uttar Pradesh

                          Respected Madam/Sir, I placed an order for a Dell laptop of Rs. 33, 490.00 on[protected] with GNG Electronics Pvt Ltd, Bengaluru, Karnataka. The order got cancelled due to some server related problem, but the above amount got debited from my SBI Debit Card. The merchant shopping site (www.compuindia.com) shows the transaction as a failed one as according to them they did not receive the payment. I called up SBI Customer Care on[protected] and they said it would take 45 days for the issue to get resolved. (I fail to understand why they are going to take so many days to resolve my problem.) The merchant, on the other hand, has asked me for a screenshot of the transaction details to proceed further in the matter. How can I provide them complete details (including the credit side of my account statement) of a transaction which did not complete? I am now in a fix as to what to do get my money back soon. I, therefore, request you to help me in the speedy recovery of my money. I furnish the following details concerning my Debit card transaction: 1. My SBI Customer Care complaint Ticket Number is: PG[protected] 2. The current status of the complaint( as per the SMS I have received is: “Claim raised with the merchant, complaint will be resolved shortly REGA.” 3. The bank account debit detail (as per my bank account details on the debit side) is: POS PRCH POS[protected] GnG Electronics_BD SBIPG The company is: GNG Electronics Pvt Ltd C/O YCH Logistics India Private Limited, Plot # 59, Maheswari Nagar, 1st Main, Mahadevpura, Whitefield road, Bengaluru, Karnataka India - 560048 TIN NO # [protected], Service Tax #: AADCG6133ESD003 I look forward to hearing from you at your earliest convenience. Thanking you, in anticipation. Sanjay Kumar Srivastava | Mobile No: [protected] |
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            O
                            obimet1703
                            from Lucknow, Uttar Pradesh
                            Oct 23, 2014
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Gorakhpur, Uttar Pradesh

                            Respected Madam/Sir I placed an order for a Dell laptop of Rs. 33, 490.00 on[protected] with GNG Electronics Pvt Ltd, Bengaluru, Karnataka. The order got cancelled due to some server related problem, but the above amount got debited from my SBI Debit Card. The merchant shopping site (www.compuindia.com) shows the transaction as a failed one as according to them they did not receive the payment. I called up SBI Customer Care on[protected] and they said it would take 45 days for the issue to get resolved. (I fail to understand why they are going to take so many days to resolve my problem.) The merchant, on the other hand, has asked me for a screenshot of the transaction details to proceed further in the matter. How can I provide them complete details (including the credit side of my account statement) of a transaction which did not complete? I am now in a fix as to what to do get my money back soon. I, therefore, request you to help me in the speedy recovery of my money. I furnish the following details concerning my Debit card transaction: 1. My SBI Customer Care complaint Ticket Number is: PG[protected] 2. The current status of the complaint( as per the SMS I have received is: “Claim raised with the merchant, complaint will be resolved shortly REGA.” 3. The bank account debit detail (as per my bank account details on the debit side) is: POS PRCH POS[protected] GnG Electronics_BD SBIPG I look forward to hearing from you at your earliest convenience. Thanking you, in anticipation. Sanjay Kumar Srivastava C/130/392 H, Lane 3, Shahpur New Colony, Gita Vatika GORAKHPUR, Uttar Pradesh, 273006 India Mobile No: [protected] The company is :GNG Electronics Pvt Ltd C/O YCH Logistics India Private Limited, Plot # 59, Maheswari Nagar, 1st Main, Mahadevpura, Whitefield road, Bengaluru, Karnataka India - 560048 TIN NO # [protected], Service Tax #: AADCG6133ESD003 |
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Manoj Kanaga Stalin
                              from Bengaluru, Karnataka
                              Jul 8, 2014
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Bangalore, Karnataka

                              I have ordered a pen drive in the online store of GNG Electronics PVT LTD(COMPU INDIA) on 19th of June. At the time of order they assured the product will reach my hand with in 24 hours which didn't happen, so I send a request to cancel my order and refund my amount back. Till date I didn't get any response from their end. I have sent couple of chasers also. I tried to catch them using their customer support number which is of no use. Please help me to get my money back.

                              URL through which I make the order : http://www.compuindia.com/
                              Date of Order : 19th June 2014.
                              Order Number :[protected].
                              Complaint marked as Resolved 
                              Verified Support
                              Dec 19, 2014
                              CompuIndia Customer Care's response
                              Dear Sir, Greetings!! We regret for the inconvienience caused. The delay in delivery was unfortunate & please accept our aplogies. We understand your query is resolved & refund is issued on 24th July 2014. For further any queries feel free to mail us at [protected]@compuindia.com Thanks & regards, Support

                              DEll Express ship affiliate

                              My order No is :[protected] Kindly cnacel the order
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                drtar15
                                from Bengaluru, Karnataka
                                Jul 29, 2013
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Chinkipora, Baramulla, Jammu and Kashmir

                                I have placed online prepaid order for dell latitude 10 tablet with digitizer pen sensitive screen. I went to official site of dell India, they online directed me to compuindia.com for purchase of item.When I received the item it was a different and cheaper product dell latitude 10 ESSENTIAL with digitizer pen sensitive screen.I contacted dell India, they replied to contact compuindia.com Compuindia didn't pick phone and didn't replied to mails.I returned the product through Bluedart to compuindia Bangluru.Today I called dell India, they dropped my calls after putting for hold by representative. When I searched the awb no of returned product, the dell India and compuindia are dramatizing by not receiving returned product from Bluedart courier. Please help me in refund of my prepaid amount and return courier charges. I have enough of evidence of my order with call records with dell and compuindia representative for order of a higher moder digitizer pen sensitive tablet.My order no is[protected].
                                Complaint marked as Resolved 
                                Verified Support
                                Dec 19, 2014
                                CompuIndia Customer Care's response
                                Dear Customer, Greetings!! We regret for the inconvience caused, please accept our apologies. As checked in our records, we understand your concern was resolved & refund was issued on 21st Aug 2013. If any queries feel free to mail us at [protected]@compuindia.com Thanks & Regards, Support
                                Please read it as, When I received product it was dell latitude tablet ESSENTIAL withOUT digitizer pen sensitive screen.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  GNG Electronics Pvt Ltd Recent Comments