Go2Shop — Not received order #7316

I have paid Rs.2999.00 by net banking on April 09, 2020 for the order #7316 (ViRo V3 Pro 13MP camera 4G Smartphone (Nitro Blue, 4GB RAM, 64GB Storage) [New Launch] × 1). I emailed so many times for the above order. There is no reply and I have not received [protected]@7316 so far .
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