Goamiles — Refund of wallet balance

This is a shameless app and a complete scam.Initially it shows that a hatchback car is available and I need to refill minimum of 200 in the wallet to use the service.After refilling for 200, it shows non of the cars are available.The amount gets locked in the wallet.
When selecting for refund, it asks to update the profile for faster refund.This cannot be skipped.When going to the profile page it allows entry of first name, last name, email and dob but does not show mobile number not it allows any manual entry due to which it will not profile updation.
When trying to contact customer care the call gets forwarded to another number but it never gets picked by the support representative.
It shows refunds beyond 5 months cannot be claimed but blocks all possible ways to claim refund in the permissible way.A master scam from Goa.
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Jan 03, 2023
Updated by Chinmoy Sahoo
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The same thing happened with me. Pre-Booked a cab for 10:16 pm to Airport and after the cab driver was allocated to me, there was not driver number given. Tried reaching the customer care number and it said number not in service. At 10:26 I had to cancel the cab and Rs. 716 was deducted. Big time fraudsters!!i

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