| Address: | 368, 369, Mettupalayam Rd, TVS Campus, Coimbatore, Tamil Nadu 641043 Hours: Open ⋅ Closes 6:30PM Phone: 099529 49401 | | Website: | gobumpr.com |
HI Gobumpr,
Here I’m registering my issues with your channel partner service feedback issues and I need a glad solution on this serious case as soon as possible.
1. I booked a regular general service for my Honda Dio on 15th December morning pickup on 10:30am but the pickup delayed taken on 01:20pm, why???
2. The vehicle id not delivered on the same day, why???
3. Delivered on 16th December afternoon 12:20pm only, why???
4. Total distance between service point to my address was only 15km up and down maximum 30km but my vehicle driven over 22km extra why???
5. Even that much time delayed for a basic general service not even a water service is done to my vehicle, find the attached pictures for the clear reference. At the delivery time the intimation about the incident was communicated with the service point person with images of my full dirt vehicle. They argued and not willing to tack the vehicle back and forced to pay the bill amount, why???
6. If the vehicle has to tack return for the water service means I need to pay extra for the fuel charges the MyTVS guy told me even the 22KM extra driven too, why???
I’m having all the evidences of invoice, pickup and drop details, voice call recordings, vehicle picture during pickup and delivery. Even I having a doubt on the service is really done or not I just paid my money to a dump thing!
I want a perfect solution asap instead of a excuses conversation here after. If there is no response from #gobumpr or no satisfied solution on this service issues definitely I can handle it and rise up to the edge of my capable for sure.
#customer_service_need_to_be_serve_better_for_the_’payment_by_the_customers’...⇄
Was this information helpful? | 
Post your Comment