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GoBumpr Complaints & Reviews

S
Shriram Sankaran
from Chennai, Tamil Nadu
Dec 28, 2023
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Car Damaged during interior service

Address:B 5, Guindy Industrial Estate, SIDCO Industrial Estate, Guindy, Chennai, Tamil Nadu 600032
Website:gobumpr.com

Hi Team,

My car number is TN09CS7813, with service booking id 3291784, I was promised 1 day delivery and when the car was about to be delivered, I noticed heavy scratch and dent in my car. When asked about this they did not give proper reason for the scratch and dent. They are saying they will do the tinkering work to remove the dent and repaint it. They will not replace the parts it seems. Being a holiday season I had planned...
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M
Muthukumar Karuppiah
from Chennai, Tamil Nadu
Jun 30, 2023
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Cheating in service offer and spares changed or not OEM products

From MyTVS (GoBumpr) got call for servicing my car, with periodic service with regular oil change, filter cleaning, top up of gear oil etc with package amount of 3999/- +18℅ gst + bundle offer of either 750/- discount or Car spa worth 1500/-. I opted for service with car spa, but after completing the device, they are saying that carraige doesn't have facility to perform car spa, so they will provide Rs 500/- as discount, which is not fair....
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M
Manas Rana
from Bengaluru, Karnataka
Sep 13, 2022
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Services

I booked a service and inform them to issue the resolve I am facing for electric start on my Honda Activa. They have just changed the switch and charged me, issue is still there. No professional check up and resolution.
They suggested me few things to change or replace, which I believed and think might be good for my bike. They billed me a huge amount then expected. After service I don't think they have worked properly, just a way...
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S
sHarishkr
Sep 8, 2022
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Worst Car services

Address:My TVS - TVS Automobile Solutions Private Limited, Survey No: 497, Horamavu Main Rd, opposite to Sri Veera Anjaneya Swamy Temple, Kalkere, Bengaluru,
Website:gobumpr.com/bangalore/offers/bangalore-bike-general-service-1099?utm_source=Google&utm_medium=CPC&utm_campaign=myTVS_Search_Google_Bangalore_AlwaysOn_2W_brand_detail_All_All_Aug-22_to_Lifetime

Hello Gobumpr,

I booked the service on 4th Sep 2022 and i'm not happy with the service as my car's rightside mirror is completely broken upon delivery. My experience with gobumpr is very bad and the purpose for which i booked the service was also not resolved.

To replace the Regulators of Front lh door lock actuator and front lh power window regulator i had booked the service. They given estimation charges for...
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M
from Chennai, Tamil Nadu
Aug 30, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Customer mental harassment

Website:Gobumpr.com

Refund of 5600 not processed and holding the vehicle in showroom for more than a month .customer harassed mentally saying bike wil be ready (three weeks harassment ) and after that bike not ready and they collected 5600 and now to process the refund they have taken two weeks and still not giving the refund ..mentally harassed and inefficient staff ..do not trust go bumpr for your bike service...
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M
from Chennai, Tamil Nadu
Aug 30, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Customer cheating and mental harassment

Address:Chennai, Tamil Nadu

I have given my bike and is with go Bumpr for over a month ..issue is not rectified and they have charged me 5600 ..they said they will refund and they have made me call 20 times and visit their service area more than 5 times

Sri not trust this Tvs show room is kilpauk for service

Do not trust these people

Selvi go Bumpr
Vignesh go Bumpr
Kabilan go Bumpr

They...
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Madan Mohan K N
Jul 11, 2022
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Worst & Fraud Company

1. I booked for service (painting & periodic), the vehicle was promised to be serviced and delivered within 2 days. It was a free pickup/drop service and the driveU guy picked and I paid him for the fuel as well. No intimation / acknowledgement of the car. After following up and calling multiple people it was confirmed that vehicle was received.

2) They took 6 days to paint.

3) Inspite of telling 10 times to...
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R
Ramnath Ambuliraj
Jun 14, 2022
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Company asking for fuel payment unnecessarily

Address:Indiranagar MyTVS

I filled enough fuel for pick and drop to Indira Nagar service center which is in my residing zone. While sending the vehicle back there is no fuel and they are asking me to pay for fuel again. very very dissatisfied with them, they will call you and talk soothingly to make you book a service and charge you like crap. I will never recommend gobumpr service ....
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Nandu Appukuttan
Jun 8, 2022
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Not repaired but made me pay the bill.

Address:Bangalore
Website:gobumpr.com

My Vehicle KA01MV6971 (Ford Freestyle) was given for service on May 9th for dent repair and repainting. On 12th May 2022, I received my car (promised one-day delivery) by one of their service center executive. The paint color was visibly different and brush marks were everywhere. I denied making the payment. Then one of their supervisor named Vikram informed me that they will pick up the vehicle within 10 days and fix it. As per him, the...
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N
Niahamed
Jun 3, 2022
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Cheat and lost bike key

Worst ever service.
never ever use the service
1- took 4 DAYS to complete service(nothing done)
2- charged 6.2k(six thousand ) to resolve scooty strek bike
3- they lost the bike key with key chain which is dear to me and they Did not inform me when asked they mentioned they lost 4 keys( no maintenance)
4) they got the vehicle by 8 pm and I could that the engine oil was leaking so sent it back
5)...
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K
Karthik shetty
May 23, 2022
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Delay in delivery

We have taken service from go bumpr but we have still not got the bike.They took bike on 4 th may still they are playing with us that today tomorrow and they are not even taking calls responding properly.they will say escalated but nothing they will do.Worst service.Never recomndable....
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A
abhishek sivabalan
from Chennai, Tamil Nadu
May 9, 2022
May 9, 2022
This thread was updated on May 9, 2022
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Worst Experience Faced by go bumper

Hello Go Bumper and team,

This is Abhishek here and I am here to give some feedback regarding my service which was completed yesterday 7th may 2022. I literally had a very bad experience from go bumper team, at first when I booked a service a women from your side named Sumathi and I am not sure about her name . I am sharing her CONTACT number here[protected]. She was not responding to my calls I’ve been trying her...
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S
Shiek Basha
Apr 25, 2022
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Booking ID - 1872996

Hello,

I Requested for bike service in Online some one called Me and register my Booking([protected]) and they routed some one to pickup the bike from my location at Okkiyampettai(chennai) on around 1:30, They committed me for same day delivery but still I didn't got my Bike back. I called who pick my bike place that executive([protected]) said you have to contact office to check the status after that I tried who called me...
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A
Ankeeth jain
Apr 21, 2022
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Charged for service which has not been done

My car air conditioning was not working so booked a service through this worst app it was my biggest mistake it showed 2400 + taxes will be charged after a day the guy from tvs said it will cost somewhere around 14k to 15k for service for which I did not agree and said to drop my car back and the service person was like even though you did not take out service you still have to pay 3k for checking and only then he will return car fraud people...
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S
Shankar Nainar
from Chennai, Tamil Nadu
Apr 12, 2022
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Complaint after my service

Hi,
I availed a service on go bumper and i am facing issues while raiding my bike after service. I raise a complaint twice and ni response from the mech. I am keep on calling the mech but no response. Such a worst experience and pls try to solve the issue. I will never and ever take service from go bumper hereon. Thanks...
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Address:Bangalore
Website:[email protected]

I had given my Bajaj Pulsar 150, which was not in use regularly, and explained what needs to be done, but unfortunately apart from those issues rest unwanted things are done and i was handed over the bill of 8K, I have still paid and 3 times gone to get it repaired but things are not resolved, overall my bike has is fine from bad to worst because o[censored]nprofessional mechanic and customer care people.
1) Looks like they have not changed...
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S
Sunny7892
Mar 5, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Satisfied with Service and Charges

Address:Bangalore Electronic City Phase 1
Website:www.gobugobumpr.com/bangalore/offers/bike-service

Today I booked from Go Bumper for Bike Service.Apache RTR 160.I have hand over my bike to the Technician who will come to take my bike.After 7 hours He delivered my Bike.I was just ride my bike Some Sound came from inside the bike.From Engine Also some sound came.They charged me Rs 5783.After paying too much amount and i get these type of service.I will complaint in consumer forum against go bumper.Yesterday i have put 500 fuel in my bike.After...
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S
Sadhan Sathyaseelan
Jan 29, 2022
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Unethical behaviour

My car which has not been driven for 2 years and that has been flooded for a month was inspected on the pretext of them buying it. After looking at the car, they said it will only take Rs.20000 to fix it. O said okay, I can spend 20000 to fix the car instead of selling it.

Once they started the repair, they said it will cost another 15 thousand. I said okay. After that they found more issues that would case another 15 thousand....
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V
VIGNESHVAR SIVAKUMAR
Dec 21, 2021
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Service issue

Address:368, 369, Mettupalayam Rd, TVS Campus, Coimbatore, Tamil Nadu 641043 Hours: Open ⋅ Closes 6:30PM Phone: 099529 49401
Website:gobumpr.com

HI Gobumpr,
Here I’m registering my issues with your channel partner service feedback issues and I need a glad solution on this serious case as soon as possible.

1. I booked a regular general service for my Honda Dio on 15th December morning pickup on 10:30am but the pickup delayed taken on 01:20pm, why???
2. The vehicle id not delivered on the same day, why???
3. Delivered on 16th December afternoon...
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S
saivigneshshiva
Dec 16, 2021
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Worst service in madurai

Address:Madurai
Website:gobumpr.com

I'm booking this service, they don't give a any proof and they take my bike at 9.00 am still evening they not respond back....
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H
Hemalatha. J
from Chennai, Tamil Nadu
Nov 24, 2021
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Bike service

Address:Ambattur Estate
Website:Gobumpr

I have given my Yamaha fascino bike Service in GoBumpr. The worst service they have given and also it was billed for Rs. 6099/- but not even given the bill copy even it is not worth for 2000 of cost. Kindly help me out about this. I have complain in customer support but no Response.
I have drive the bike there is no changes. I dono why they have billed for 6099/-
Please don't give your bike service in GoBumpr even if i give...
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A
aravindrpillai
Jul 4, 2021
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Worst bike service

Website:Www.GoBumber.com

This is wrt to service which GoBumpr has done to my Jupiter (KA03JS4639).
I have given my bike for servicing on June 29th 2021.
The bike was not starting as the battery was drained out.
There were not other issues apart from that.

The received the bike on the next day after paying a bill of rupees 3425 + 200 for filling petrol.

When I received the bike, the fuel was empty.
Now from...
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G
Govindrama
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
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Vehicle service related

Address:Na
Website:Gobumpr vendor

Dear sir/madam,
As per advertise and with hope, I request service of vehicle through gobumpr.com.

There was an issue wth self motor so called service provider which is registered in gobumpr Mr Abdul, he visited and picked the vehicle for service & for self motor issue.
Yamaha FS150 cc
When service provider called and informed vehicle is in fine condition, self motor is not working has to change then I...
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M
maniksri
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Service related

Address:My TVs

I have given it for car service . I was having issue water leakage in shot gun seat . They gave estimate of 13000/- Along with I have asked to address other issue . They took long time to deliver my car . I was not keeping well and later I noticed water again leaking .when I went and asked Go bumpr(My TVs, Guindy) and service personnel had abused and called me that I was lieing to him . They changed the issue on their convenience saying I...
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S
Saurabh0209
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike servicing left mid way & key is with service technician

Address:My TVS 2w Indiranagar, bangalore
Website:GoBumpr customer care

Booked GoBumpr service for repairing my bike (Royal Enfield 350, 2016 model). The technician visited on 8th Dec 20 to inspect bike and due to lack of current equipments told that he will get the bike picked up the next day morning. He even took my bike key to pick it up the next day as I would be not available at home (had to goffice).
Since then the service technician is not answering the calls and messages. Lodged the complaint also...
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Dink.mkd
from Allahabad, Uttar Pradesh
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Overcharged for car service

Website:gobumpr.com

I booked service with gobumpr for 2999 package, and the my final bill was for 4800/- i checked with other garages and the same service were provided for 3.5k. There was no proper response from gobumpr and they asked me to directly contact that garage and get refund. All they care is about their commissions, there is not an iota of customer services....
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R
Raghuramparasa
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incomplete bike service and wrong billing

Bike service was not done, plus parts were missing from bike. Even after multiple complaints, no action was taken. Also inacurate & incorrect billing was generated for which payment was collected as well and now no refund. They have charged gst on mrp products as shown in the attached bill.

Now bike is not even starting after their so called service. Gobumbr said will cashback 300rs for service through paytm which also i never...
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N
nanjaraj
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service

I have given my bike for service through Gobumpr after the delivery of my bike i got a bill of 5000 rupees stating that so and so parts have been replaced, after a day i see that the condition of the bike is same as given to them. They have just washed the vehicle from outside and given that to not properly. Before giving to service they said that without oil change the service cost is 800 rupees but i got a bill of 1200 rupees apart from...
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sankar_m
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lot booking amount to be refunded

Address:600094
Website:www.gobumpr.com

I have booked a SLOT for washing my car on 11.10.2019, till now no proper response from them and when I asked for refund they didn't respond properly, today morning onwards tried to reach them thru phone call and whatsapp I couldn't reach. It seems like forgery, need the proper action and refund.

Thanks & Regards,
M.Sankar
[protected]...
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A
ayush ahuja
from Bengaluru, Karnataka
Dec 3, 2021
This thread was updated on Dec 3, 2021
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not happy with my bike service

Address:560100
Website:gobumpr.com

I gave my bike for service 2 weeks back and i'm not happy with the service as i see no differnece between my old gobumpr service and 2weeks back service.
I write a complaint to gobumpr but they are not responding.
10 days back they called me ans asking for feedback i said i'm not happy with the service so they told me we initiate a re service for you at free cost after 2 days so now it past 10 days they didn't call me back and...
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