Godaddy India — godaddy india team not resolving domain issue incident no 37962425

Address:

New Delhi, Delhi, 110020

Password of our domain is registered on the mobile of name of ex employee, who has left 9 months back
Since then we have been requesting do daddy to register our owners mobile number for the domain. We have submitted all relevant documents to godaddy team but no resolution till date.
Surprisingly there is no contact matrix available in godaddy.

We have been paying all bills till date.
Goddady should understand delay is causing us business loss and threat to our domain.