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GoDaddy India Complaints & Reviews

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Last updated Feb 6, 2023
Complaints 282
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11
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GoDaddy India reviews & complaints(282)

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A
A Dubey
from Jabalpur, Madhya Pradesh
Feb 6, 2023
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More than 2 hours -- Still Waiting

Godaddy cheats customers by charging more for renewals of products and services. I am waiting for 2 hours and still waiting for the complaint to handled by their team. They are simply the worst customer service team I have ever dealt with....
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A
A Dubey
from Jabalpur, Madhya Pradesh
Feb 6, 2023
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renewal charges on godaddy for domains and hosting

Godaddy is a fraudulent and extremely manipulative service provider. They charge more on renewal of domains and hosting than other service providers. What's more, you have to pay way more for same domain based on your loyalty. Even for hosting, they charge more money even after 3 months. They simply cheat customers and have extremely BAD SERVICE AGENTS. Cheat Customers is Godaddy's motto....
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M
Madhu Koppula
Jan 6, 2023
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Website Shutdown without Intimating anything

Hello

This is Madhu Koppula
I have been with Godaddy Customer for almost 10 years.
On[protected], I have upgraded my hosting plan with them and after that my website is not working, Due to this my clients rejects my work orders and I got around 5lakhs loss. The executive are not ready to communicate and they are keeping me hold for 1-2 hrs. on Phone and I have to cut the call as they are not responding.
Sometimes...
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Y
yadkamal
from Jaipur, Rajasthan
Dec 9, 2022
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I lost my data and company image due to server crash after buying backup plan

Hi there,

This is to inform you that I purchased a server from GoDaddy with a Backup plan.
It was showing on my panel all the backups it took regularly. On 7 Dec 2022 it suddenly stopped and I was not able to access it. Then I chat and make a call to GoDaddy support and they ask me to use the recovery console window to access my server. When I opened it, it showed me the Troubleshoot window. By doing that I was able...
+7 photos
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R
Royjo
Nov 23, 2022
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Web hosting Customer Number: 33383156

Hosting account expired

Not willing to transfer my 12 year old data

asking 9000 rs to transfer files like ransom money...
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A
aarugo2001
Oct 18, 2022
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Account Recovery - Domain Renewal

I have been a Godaddy customer for 8 years. I wanted to renew my account, only to find out that my account has been locked. I have been endlessly chatting with the customer support who keep assuring me that the issue will be resolved in 48 hours. It has been 3 weeks and it seems their 48 hours is still going on.

I was told that my account has 2 step verification enabled because of which it will take time. I received an email...
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GO DADDY, Cheating Money after taking money for 3 years Microsoft 365 and closed my account in 2 months .
GO DADDY, Cheating Money after taking money for 3 years Microsoft 365 and closed my account in 2 months .

See the chat below :

Anita B at 10:54, Aug 24:
You will have to purchase the same email plan, and you need to set up the same and confirm us so that we can help you to restore it.
You...
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S
Sachin110
from Bahadurgarh, Haryana
Aug 14, 2022
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Product faulty

Address:Daddy drones goregaon west mumbai 400104

As soon as we opened the product..and charged as per guidelines but drone is not working....
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D
Diganta Kr Das
Jul 14, 2022
Sep 28, 2022
This thread was updated on Sep 28, 2022
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Sold Item By Giving Wrong Information

Address:India

I wanted to upgrade my Hosting From "Launch" Package to "Enhance" Package. So I chat with their Agent named "Gupta". After discussion over the production informations I particularly asked that the IP will change or not if I upgrade. He/She said IP will remain same and only RAM, Space and CPU will increase. Because I am running multiple websites in the server I do not want my IP to change. That is why I asked multiple times before purchasing....
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P
Parag Chirde
Jun 27, 2022
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Removal of all domains from account without any notice

Address:Aurangabad Maharashtra

GoDaddy has been under breach and has removed all of our domain names from our account without even notifying us. The password was changed and we are trying to reach the team and we're not getting any sort of help to recover the domains. We are a privately held technology company in India and all our business is at complete halt because of the same. We're not at all getting any help from any sources of GoDaddy. Please help us in this....
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P
parthmaheta
Jun 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order is showing pending since many days even after successfully completing the payment

I made successful payment for my domain renewal at 06:08PM 18 JUN 2022.
but order is still showing me pending....
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P
planaproprealty
Jun 16, 2022
Jun 16, 2022
This thread was updated on Jun 16, 2022
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FYA: Customer Number 417486029 - Account Locked/Suspended

Hi There,

My GoDaddy Account[protected] has been suspended and your team at [protected]@godaddy.com isn't responding to my emails or calls.

I got an e-mail from GoDaddy on 14th June, 2022 stating that one of my domains - thetvsemeraldjardin.co.in is suspended. Upon checking this email the next day - none of my websites with domains purchased from GoDaddy are working and even my GoDaddy Dashboard access is locked....
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B
Bookpro
from Bengaluru, Karnataka
Jun 15, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Worst Experience on First time Customer Id : 125898640 got suspended without information

To whom so ever It may concern to, I am writing with frustration and disappointment. Suddenly my account was locked and all my domains and hosting is not working, we are running adwords for this domains, from last 12 hours spent almost 60k for this domains adwords, and if customers clicks my website is not found, For you peoples its so careless right, cant to people inform on prior, how can you can lock my account, who is responsible for...
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S
sai2892
from hyderabad, Andhra Pradesh
Jun 13, 2022
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Unethical behavior by godaddy india support guy mahesh

Address:hyderabad
Website:smartcherrysthoughts.com

Support on call, his name is mahesh today around 22:00-23:00 time, he is rude, overtalking, not giving respect, value, threating and trying to prove that im using bad words when im explaining him how to behave with the customer, my concern is he will spoil my website, or spoil my products or spoil my files or data, i have threat for this guy, i need strong action to be taken from the department, we come for help and service because we are...
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S
Sugar Free Box
Jun 7, 2022
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Ecommerce Portal (Website & marketing)

There is a bug in goDaddy's ecommerce platform. We are using their website & marketing which is an Ecommerce platform for our business sugarfreebox.in we have been promised for an outstanding services but false didnt hold for longer time! We are not able to launch our website and making loss everyday!

A basic feature of ecommerce site is not working there; if you as a user buy a product on our website and come later to see...
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A
abby ali
May 24, 2022
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Domain parked fraud

Website:GoDaddy.com

Firstly when you search for a domain they show either they are taken or they are selling it as premium domain at very high price and if you search for a available domain 2-3 time they will park it and you wouldn't be available to purchase it. Because of this alot of new businesses suffer.

We all should stop using GoDaddy and should make a complaint about them....
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Y
Yatin Vasant Anam
from Mumbai, Maharashtra
Apr 23, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
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I have been cheated by godaddy

Address:Near bldg. No. 184 , VIKHROLI (E), KANNAMWAR NAGAR 2

No customer Support, costly than all other companies, no refund, no solutions, customer support lying to sell there products, after that no service, dont trust on godaddy advertisements, compare with other companies first...
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V
vishal5109
from Navi Mumbai, Maharashtra
Apr 20, 2022
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Hosting service and web security

Address:dream vertex new panvel

Dear sir, we have been using godaddy hosting service for www.pearinnovation.com, recently we were told that our hosting had malware issue by their customer care service and were asked to buy Website Security plan so on 8 april we purchased Website Security - Premium - 1 quarter(s) but even after that we are facing problem like our websites gets blocked and today on 20 april our entire database has been deleted and when we try to reach out...
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N
Nirbhua Nirviar
Apr 3, 2022
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Web hosting & Customer support

Website:hmibathfittings.com

I have hosted my website hmibathfittings.com with Godaddy 16th march 2022 my webmail was not working so i called[protected] and the first call was picked by some Johi se informed that she have fix the problem and i have to wait for next 24-48 hours, i waited and got my problem is not fixed yet I again called to Godaddy this time i talked to mr. khaja T on chat he took about 1 hours and 30 minutes and again asked to wait for 24-48 hours...
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K
Kamal Zever 4 u
from Delhi, Delhi
Feb 24, 2022
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Have Stolen my domain www.zever4u.com

Website:www.zever4u.com

My Domain Expired on 20th of december 2021. i wanted to have it back so i called go daddy help line number
on 19th feb 2022 i had a long conversation with one of its executive Dhara, & after final negotiation go daddy agreed to give my domain with a condition to renew it for minimum 3 years.

AS sales executive (Dhara, 19th feb 2022)of godaddy having difficulty in adding the domain in my payment cart, she asked for few...
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