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GoDaddy India Complaints & Reviews

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Last updated Feb 6, 2023
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GoDaddy India reviews & complaints(282)

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A
A Dubey
from Jabalpur, Madhya Pradesh
Feb 6, 2023
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Godaddy cheats customers by charging more for renewals of products and services. I am waiting for 2 hours and still waiting for the complaint to handled by their team. They are simply the worst customer service team I have ever dealt with.
GoDaddy India customer support has been notified about the posted complaint.
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    A
    A Dubey
    from Jabalpur, Madhya Pradesh
    Feb 6, 2023
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    Godaddy is a fraudulent and extremely manipulative service provider. They charge more on renewal of domains and hosting than other service providers. What's more, you have to pay way more for same domain based on your loyalty. Even for hosting, they charge more money even after 3 months. They simply cheat customers and have extremely BAD SERVICE AGENTS. Cheat Customers is Godaddy's motto.
    GoDaddy India customer support has been notified about the posted complaint.
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      M
      Madhu Koppula
      Jan 6, 2023
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      Hello

      This is Madhu Koppula
      I have been with Godaddy Customer for almost 10 years.
      On[protected], I have upgraded my hosting plan with them and after that my website is not working, Due to this my clients rejects my work orders and I got around 5lakhs loss. The executive are not ready to communicate and they are keeping me hold for 1-2 hrs. on Phone and I have to cut the call as they are not responding.
      Sometimes they says it's our problem and some times they say it's Automatic.

      Please I am exhausted and they are not even answering properly and a person is there Mr. Sai Kiran, he just behaves rude

      Please consider my problem and do justice for me

      With regards
      Madhu Koppula
      [protected]
      [protected]@yahoo.com
      GoDaddy India customer support has been notified about the posted complaint.
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        Y
        yadkamal
        from Jaipur, Rajasthan
        Dec 9, 2022
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        I lost my data and company image due to server crash after buying backup plan

        Hi there,

        This is to inform you that I purchased a server from GoDaddy with a Backup plan.
        It was showing on my panel all the backups it took regularly. On 7 Dec 2022 it suddenly stopped and I was not able to access it. Then I chat and make a call to GoDaddy support and they ask me to use the recovery console window to access my server. When I opened it, it showed me the Troubleshoot window. By doing that I was able...
        +7 photos
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        R
        Royjo
        Nov 23, 2022
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        Hosting account expired

        Not willing to transfer my 12 year old data

        asking 9000 rs to transfer files like ransom money
        GoDaddy India customer support has been notified about the posted complaint.
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          A
          aarugo2001
          Oct 18, 2022
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          I have been a Godaddy customer for 8 years. I wanted to renew my account, only to find out that my account has been locked. I have been endlessly chatting with the customer support who keep assuring me that the issue will be resolved in 48 hours. It has been 3 weeks and it seems their 48 hours is still going on.

          I was told that my account has 2 step verification enabled because of which it will take time. I received an email today from account recovery that there is no 2 step verification enabled. It seems no one knows why account has been locked.
          GoDaddy India customer support has been notified about the posted complaint.
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            GO DADDY, Cheating Money after taking money for 3 years Microsoft 365 and closed my account in 2 months .
            GO DADDY, Cheating Money after taking money for 3 years Microsoft 365 and closed my account in 2 months .

            See the chat below :

            Anita B at 10:54, Aug 24:
            You will have to purchase the same email plan, and you need to set up the same and confirm us so that we can help you to restore it.
            You...
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            S
            Sachin110
            from Bahadurgarh, Haryana
            Aug 14, 2022
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            Address:Daddy drones goregaon west mumbai 400104

            As soon as we opened the product..and charged as per guidelines but drone is not working.
            GoDaddy India customer support has been notified about the posted complaint.
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              D
              Diganta Kr Das
              Jul 14, 2022
              Sep 28, 2022
              This thread was updated on Sep 28, 2022
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              Address:India

              I wanted to upgrade my Hosting From "Launch" Package to "Enhance" Package. So I chat with their Agent named "Gupta". After discussion over the production informations I particularly asked that the IP will change or not if I upgrade. He/She said IP will remain same and only RAM, Space and CPU will increase. Because I am running multiple websites in the server I do not want my IP to change. That is why I asked multiple times before purchasing. After confirmation only I made the purchase.

              Later when I contacted again GoDaddy, they said your IP has changed. Now my websites will stop working. I am running University Admission Portal here and do not want any interruptions.

              They made me purchase the upgraded plan by saying wrong information which leads me suffer some unbearable loss.
              GoDaddy India customer support has been notified about the posted complaint.
              Mits Digitech Ltd. is the best Digital Marketing Company in Panchkula, Digital marketing is also known as online marketing. Email, social media, online advertisements, text and multimedia messages, and other marketing channels are all included in this. We offers assistance with managing client connections across all media, and lastly, likes to build stronger client connections. Our team understands the need of our customer and provide them the best Digital Marketing Services in Panchkula.
              Now a day Social Media Marketing is a powerful way for businesses to reach out to customers and gain traffic or attention through social media sites. We had a team of brilliant experts certified in Social Media Marketing, our specialists understand the needs of the customer and provide them with the best Social Media ads services in Panchkula. Mits Digitech limited conduct paid ads on LinkedIn, Twitter, Facebook, and Instagram, Mits Digitech Limited is the best Social Media Marketing agency in India. Our main goal is to provide top Social Media Marketing services Globally. Beside of that we also provide best email marketing service in Panchkula, chandigarh and mohali. Customers on your email list can be informed about new products, deals, and other services through email marketing, that’s why email marketing is very important in every business. Our team understand the requirement of the clients and gave them the best email marketing services in Panchkula. With professionally designed emails, you may build your business and promote your business name. Mits Digitech Limited provides you with the best email marketing company globally.

              Panchkula, Haryana
              Plot 176, Basement, Industrial Area Phase 1, Panchkula, Haryana 134113
              [protected]@mitsdigitech.com
              online support
              +[protected]
              Mon-Sat 9:45am-6:00pm

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                P
                Parag Chirde
                Jun 27, 2022
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                Address:Aurangabad Maharashtra

                GoDaddy has been under breach and has removed all of our domain names from our account without even notifying us. The password was changed and we are trying to reach the team and we're not getting any sort of help to recover the domains. We are a privately held technology company in India and all our business is at complete halt because of the same. We're not at all getting any help from any sources of GoDaddy. Please help us in this.
                GoDaddy India customer support has been notified about the posted complaint.
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                  P
                  parthmaheta
                  Jun 22, 2022
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Order is showing pending since many days even after successfully completing the payment

                  I made successful payment for my domain renewal at 06:08PM 18 JUN 2022.
                  but order is still showing me pending....
                  +3 photos
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                  P
                  planaproprealty
                  Jun 16, 2022
                  Jun 16, 2022
                  This thread was updated on Jun 16, 2022
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                  FYA: Customer Number 417486029 - Account Locked/Suspended

                  Hi There,

                  My GoDaddy Account[protected] has been suspended and your team at [protected]@godaddy.com isn't responding to my emails or calls.

                  I got an e-mail from GoDaddy on 14th June, 2022 stating that one of my domains - thetvsemeraldjardin.co.in is suspended. Upon checking this email the next day - none of my websites with domains purchased from GoDaddy are working and even my GoDaddy Dashboard access is locked....
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                  B
                  Bookpro
                  from Bengaluru, Karnataka
                  Jun 15, 2022
                  Jun 17, 2022
                  This thread was updated on Jun 17, 2022
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                  To whom so ever It may concern to, I am writing with frustration and disappointment. Suddenly my account was locked and all my domains and hosting is not working, we are running adwords for this domains, from last 12 hours spent almost 60k for this domains adwords, and if customers clicks my website is not found, For you peoples its so careless right, cant to people inform on prior, how can you can lock my account, who is responsible for the amount which as spent and not able to receive any emails as domain is not working, never ever expected this type of hopeless services from Godady . Kindly call back,
                  GoDaddy India customer support has been notified about the posted complaint.
                  Jun 15, 2022
                  Updated by Bookpro
                  Dear Business Partners be aware of Godaddy all of sunden over night they will lock your account and remove all your domains from your account and i[censored] call customer care this people will not have any details on that and they ask to email to "[protected]@godaddy.com" and they wil reply after one day, this GoDaddy replying

                  "Hello,

                  The referenced shopper account has been reviewed by our Digital Crimes Unit, which determined that the account is not eligible for reinstatement. All products and services will be made unavailable permanently.

                  Our decision is based on our compliance requirements and internal policies, which direct that permanently closed accounts are not eligible for reinstatement, and is not intended as an accusation or derogatory claim.

                  The account is now permanently closed."
                  Raise a Complaint on https://survey.clicktools.com/app/survey/go.jsp?iv=3u2cvgocq0ml5
                  @sh0kunin

                  @GoDaddy

                  @GoDaddyHelp

                  @Nikhil_Arora17

                  To whom so ever It may concern to,

                  I am writing with frustration and disappointment.

                  Suddenly my account Id :[protected] was locked and all my domains and hosting is not working, we are running adwords for this domains, from last 12 hours when account was locked without informing, spent almost 60k for this domains adwords, and if customers clicks my website is not found,

                  For you people it's so careless right, can't you inform people on prior, how can you lock my account, who is responsible for the amount which was spent and not able to receive any emails as domain is not working, never ever expected this type of hopeless service from Godady .

                  Kindly call back, Its very Urgent

                  Its already 4 days now and lost nearly 1lk into my business and their is no proper response from your team, we are not any terrorist to close our account permanently,

                  All business owners should be aware of this issue with godaddy,

                  What about my domains and websites yar?, all my business work has been paused for the last 4 days for believing this pathetic company .

                  Who is responsible for my loss ?

                  Regards..
                  BOOK PROPERTY
                  Shankar
                  [protected]
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                    S
                    sai2892
                    from hyderabad, Andhra Pradesh
                    Jun 13, 2022
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                    Address:hyderabad
                    Website:smartcherrysthoughts.com

                    Support on call, his name is mahesh today around 22:00-23:00 time, he is rude, overtalking, not giving respect, value, threating and trying to prove that im using bad words when im explaining him how to behave with the customer, my concern is he will spoil my website, or spoil my products or spoil my files or data, i have threat for this guy, i need strong action to be taken from the department, we come for help and service because we are paying, we dont come to take this insult and rude and attacking behavior, should respect customer, im godaddy customer more than 6 years, this is how they treat me?
                    GoDaddy India customer support has been notified about the posted complaint.
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                      S
                      Sugar Free Box
                      Jun 7, 2022
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                      There is a bug in goDaddy's ecommerce platform. We are using their website & marketing which is an Ecommerce platform for our business sugarfreebox.in we have been promised for an outstanding services but false didnt hold for longer time! We are not able to launch our website and making loss everyday!

                      A basic feature of ecommerce site is not working there; if you as a user buy a product on our website and come later to see the product history then you will see 'No order history' even if you were logged in.

                      I had called hundreds of time and escalated this but their technical team is dumb and is not able to understand the issue and of no help at all! its been more than 3 weeks issue is hanging around here and there but they are shameless and useless people.

                      Now we have decided to move to shopify but want to raise complaint so at least other people who are planning to go with go Daddy should be aware of their mischief behavior.

                      We want to sue them for our losses, is there anyway to do that?
                      GoDaddy India customer support has been notified about the posted complaint.
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                        A
                        abby ali
                        May 24, 2022
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                        Website:GoDaddy.com

                        Firstly when you search for a domain they show either they are taken or they are selling it as premium domain at very high price and if you search for a available domain 2-3 time they will park it and you wouldn't be available to purchase it. Because of this alot of new businesses suffer.

                        We all should stop using GoDaddy and should make a complaint about them.
                        GoDaddy India customer support has been notified about the posted complaint.
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                          Y
                          Yatin Vasant Anam
                          from Mumbai, Maharashtra
                          Apr 23, 2022
                          Apr 23, 2022
                          This thread was updated on Apr 23, 2022
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                          Address:Near bldg. No. 184 , VIKHROLI (E), KANNAMWAR NAGAR 2

                          No customer Support, costly than all other companies, no refund, no solutions, customer support lying to sell there products, after that no service, dont trust on godaddy advertisements, compare with other companies first
                          GoDaddy India customer support has been notified about the posted complaint.
                          Apr 23, 2022
                          Updated by Yatin Vasant Anam
                          godaddy fraud company
                          Apr 23, 2022
                          Updated by Yatin Vasant Anam
                          https://www.yourdigitalresource.com/post/godaddy-website-review-not-use-godaddy
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                            vishal5109
                            from Navi Mumbai, Maharashtra
                            Apr 20, 2022
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                            Address:dream vertex new panvel

                            Dear sir, we have been using godaddy hosting service for www.pearinnovation.com, recently we were told that our hosting had malware issue by their customer care service and were asked to buy Website Security plan so on 8 april we purchased Website Security - Premium - 1 quarter(s) but even after that we are facing problem like our websites gets blocked and today on 20 april our entire database has been deleted and when we try to reach out their customer care they disconnect our call or tickeckt has been raised or they ask to move on prmium membership just to get more money. kindly look into this matter as this fraud company are taking addvantage of small businesses like our's and force us to pay more
                            GoDaddy India customer support has been notified about the posted complaint.
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                              N
                              Nirbhua Nirviar
                              Apr 3, 2022
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                              Website:hmibathfittings.com

                              I have hosted my website hmibathfittings.com with Godaddy 16th march 2022 my webmail was not working so i called[protected] and the first call was picked by some Johi se informed that she have fix the problem and i have to wait for next 24-48 hours, i waited and got my problem is not fixed yet I again called to Godaddy this time i talked to mr. khaja T on chat he took about 1 hours and 30 minutes and again asked to wait for 24-48 hours again i got my problrm was not fixed and call again on the number given above talked with ms. Nikita she took about 30 minutes and call get disconnected
                              when she again called and again disconnected my problem is still same and no one is solving this from
                              GoDaddy India customer support has been notified about the posted complaint.
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                                K
                                Kamal Zever 4 u
                                from Delhi, Delhi
                                Feb 24, 2022
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                                Have Stolen my domain www.zever4u.com

                                Website:www.zever4u.com

                                My Domain Expired on 20th of december 2021. i wanted to have it back so i called go daddy help line number
                                on 19th feb 2022 i had a long conversation with one of its executive Dhara, & after final negotiation go daddy agreed to give my domain with a condition to renew it for minimum 3 years.

                                AS sales executive (Dhara, 19th feb 2022)of godaddy having difficulty in adding the domain in my payment cart, she asked for few...
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