GoDaddy India Customer Care
GoDaddy Operating Company, LLC
Customer satisfaction rating: 2%
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183
COMPLAINTS

GoDaddy India Customer Care

GoDaddy Operating Company, LLC

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Address
003, Tower 4A, DLF Corporate Park, Mehrauli Gurgaon Road
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
10
down
26

Additional info
Customer satisfaction rating
2%
Complaints
183
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

GoDaddy India related photos (45)

GoDaddy India Complaints & Reviews

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Godaddy India — fake support

 s1rs on Feb 22, 2019
My problem has been going on for a long time. Your team is not able to handle the issue. The problem has been going on for the last 1 year. Rather than solving the issue, your guys are beating around the bush.

Your website doesn't support Open Source. The same website when we host on another server works smoothly. If you guys cannot resolve the issue, then refund the payment that has been taken from us. Failure to do so will lead us to take further action against your firm for cheating a customer....
Complaint comments  Read comments Complaint category Computer Software

Godaddy India — shared vps hosting data abuse and modification without permission

 nitinmaru on Feb 19, 2019
While asking for help for web error from customer chat executive name: saurabh (V_saurabh5401@godaddy.com), he tried to modify data from my personal folder that i reside in domain hosting plan.
Also he tried to update folders from my storage and tried to modify all folders.
As this is cause of damage my personal data and clients personal information.
Due to this act, my data & data of my clients are modified and some of data is lost...
Complaint comments  Read comments Complaint category Hosting & Web Design

Godaddy India — files and content on hosting hacked regularly

 Zainul Hayat Shaikh on Feb 17, 2019
Hello Sir, I am Using using godaddy services from past 7 years now, but from 2017 My Account in godaddy Which has a linux based hosting plan is being regularly hacked, i had consulted the godaddy team about 250+ times but there is no proper response and my issue is not being solved, Today on 17/02/2019 all my valuable website files of my customers are being deleted from my account and i have being left with zero files.

My customer no in godaddy is: 82918580...
Complaint comments  Read comments Complaint category Hosting & Web Design

Godaddy India — cheating

 percious1122 on Feb 12, 2019
Dear sir my name is hamid khan. My customer id#:[protected].
My godaddy is now becoming cheating company.. They cheated with client.. They remove the product without notice and when client going renew they will charge large amount of money... Customers have to pay careful attention to the burden of data... They are cheating with client too much... Customer service also not good responding to client... I requested to all do not purchase hosting and domain from godaddy...

And i request you to take action for this company...
Thank you...
Complaint comments  Read comments Complaint category Hosting & Web Design

Godaddy India — godaddy cheating penalty of 4639 per 4 domain charged, ie 26854 in all - for a month delay.

 priyachetty on Feb 8, 2019
I have four sites on godaddy including one is a ngo for street dogs. They now tell me i will have to pay 4639 penalty per site ie a 26854 in total as the site expired 31 dec. They called me and i was in a meeting so asked them to call back and they didnt. I did not even know what the call was about, i think. So i had no idea that there was any due. The email reminder mail must have gone into spam, so why dis they not call back? And why this piracy of making tens of thousands on 4 sites that are not worth for than 2500!?
This is really piracy on the high seas by an american hardcore sales...
Complaint comments  Read comments Complaint category Hosting & Web Design

Godaddy India — regarding my ecommerce website

 RamehThe on Feb 5, 2019
Customer no[protected], pin-3507
My e com website was supposed to go live on 24th of january. Keshav from pune he was handling my domain. He just made live first page page (Home page) live of my website. I send him mails hundred times but i did not get a reply. Later i got to know that keshav left the job so then they assinged me another team. I dont know thr name but (Sgandla@godaddy.com) this is her mail id. She uploaded the pictures of products but no pricing is shown add to cart option is not avaialble prices are not available you can not login and register. So i send so many mails to...
Complaint comments  Read comments [1]Complaint category Products & Services

Godaddy India — fraud activity from similar domain

 rashmiSharma0710 on Feb 5, 2019
Dear sir
We have registered domain name with manoharfilaments.com, and found that similar domain manoharfilament.com is performing fraud activity with our customer with similar email id of manoharfilaments.com
E. G. We have ritu. Dhingra@manoharfilaments.com where below email is having ritu. Dhingra@manoharfilament.com (Only difference of last "s")
They are asking payment from our customer with their bank account details
Where in we dont have any such bank account
See below, would like to block them and file the complaint against them

From: parveen...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Godaddy — emails being not sent

 logicareapp on Jan 31, 2019
After wasting too much time and still not get the answer, my issue is unresolved.

1) Not able to send emails via outgoing server host
2) Previously emails were getting sent with the same settings
3) Domain, DNS settings is with godaddy
4) Email accounts are also purchased from godaddy

Not satisfied at all with customer service provided and frustrated as the support member sticks to only answer everytime rather than troubleshooting or debugging....
Complaint comments  Read comments Complaint category Computer Software

Godaddy India — renewal

 Chiranjib Sur on Jan 30, 2019
Domain of the website of my journal - alochanachakra.com was to expire on 25 January 2019.

I had renewed for one year on 24 January 2019 at 11-18 P.M. at Rs. 956.98 vide SBI Debit Card . Your Invoice/Receipt No. [protected] refers. The amount has already been debited as shown in the Debit Card statement.

But I am getting further mail from Godaddy for renewal .....
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

Godaddy India — website database backup not provide by go daddy, already take payment of 5000 for this, but do not work on it,

 Shubhra Vashishtha on Jan 17, 2019
My website database deleted by mistake, i will apply for database backup, an agent miss shabana told me that, backup file is available from last month, i said ok then, she say me to pay for the backup, i was pay that immediately, they assure me, my website is running properly as it is, after 5-10 days. Its being a month, their is not any improvement, today they said to me that, your database file in not in the backup, what the hell. How can i run my website without a database, is it a joke, i want my money back and also my website complete database....
Complaint comments  Read comments Complaint category Internet Services

Godaddy India — not used domain they were renewed without my permission

 subhash ekkaluru on Jan 6, 2019
This bloody # fraud people they had done renewal domain which was not used from last 2 years without my permission.

Don't believe these kind fraud people they will call keepon for all their # products purpose if people need your's # thing they will call and they will make purchases or renewals, without our permission how you people made like # transactions....
Complaint comments  Read comments Complaint category Credit Cards

Godaddy India — refund not processed to my bank account

 Priyanka2501 on Nov 24, 2018
Hi,
I purchased domain name and hosting from godaddy for around 2000rs on 11th nov 2018. Due to some issue, my wordpress site wasn't live. So, i contacted godaddy to help me with it as i am not from technical background. But no help recieved from their agents so i cancelled my hosting on 21st nov and asked for 1408 rs refund to my bank account.
Now they refunded the money to go daddy account. When i asked why they did that, they said it was due to an error with my credit card. If there was any error how come the payment got charged but when it was time to refund they cheated and...
Complaint comments  Read comments [1]Complaint category Hosting & Web Design

Godaddy India — hosting windows plesk

 Parasmahajan on Nov 12, 2018
Everytime in every 7 to 10 days my settings of hosting fluctuates automatically and data on my site www.mahajanrishtey.com stops updating. Then I have to call customer care executive to GoDaddy sometimes they resolve it by giving 1 hour and sometimes they just say it's ur fault.Its very disappointing and I am loosing business bcoz of this. Please guide me as I am loosing business with every running day....
Complaint comments  Read comments [1]Complaint category Hosting & Web Design

Godaddy India — support services

 Khajasyed on Nov 5, 2018
My website babaidiscount.com is hosted on godaddy server. Past 15 days my site going down between 8pm to 10pm. Made calls every day, very poor response and made me wait for long times, finally they say restore your back up with out any reason. Worst customer service, no professional knowledge, cannot register a complaint...
Complaint comments  Read comments Complaint category Hosting & Web Design

Godaddy India — domain redemption fee

 manusaluru on Oct 24, 2018
I wanted to recover an expired domain which isn't even under registry redemption. It was still under recoverable. Yet the registrar godaddy at the checkout slapped with a fee of 2758 and domain renewal at 599 + taxes at 460.50. I don't understand that why these people are charging a redemption fee of a domain which isn't crossed the 30day post expiry period. On top of it when i was talking to their customer support they kept speaking about discounts and extending the domain renewal to 5 years but not about redemption fee. They are absolutely forcing. This one is such an unfair trade practise....
Complaint comments  Read comments Complaint category Hosting & Web Design

Godaddy India — domain deleted with approval

 Margastha on Oct 22, 2018
Mr. Sohail from customer support without any approval deleted my website from server on 19th oct., 18. After which we received an email saying that your hosting account is ready. It's time to build your website. Whereas i'd already mentioned to him to just transfer domain to new hosting as website is already developed. When talked to his supervisor mr asit, he is just trying to cover him up instead of giving us proper service. He has also agreed that there is mistake from their executives end but still is not providing us any service. Today on 21st oct., 18 at 7:00pm he asked us to download & upload...
Complaint comments  Read comments Complaint category Hosting & Web Design

Godaddy India — fraudulent transaction during domain name purchase

 Ashutosha10 on Oct 10, 2018
I purchased domain name via order number [protected] but it was still shown available on other sites.

It does not show up in my products however i have already been charged.

Not sure how after purchase processing domain was still available elsewhere.

Support says it would be available in sometime however it appears as available on godaddy site again for purchase.

Seems like something is really wrong with godaddy domain purchase software....
Complaint comments  Read comments Complaint category Hosting & Web Design

Godaddy India — godaddy economy hosting and email

 Hardev Zala on Sep 28, 2018
I have purchased hosting plan from godaddy and created email but its not working after i have contact to godaddy support and 3 time they told me different things and i have done changes as per guideline. Once changes done i have waited 24 hours but its not working once again i contact them and they told me everything is fine you need to wait 24 to 48 hour.

I have waited 72 hour and contact again so new support team told me to buy new domain. That is very long things to explain but not possible in writing already i attached all screenshorts please read my chat.

Please...
Complaint comments  Read comments Complaint category Hosting & Web Design

Godaddy India — person doing a large scale fraud

 Shubham.jain on Sep 25, 2018
A person owning this website is doing a mass fraud on olx Whatsapp business, and with the help of this website, he is taking payment through UPI girijashankar dharmraj tiwari, and taking the orders for products and not returning the money back, blocking the customers on Whatsapp then, I have filed a complaint to Delhi cyber cell too, I request you to please give me his email I'd or whatever details you people have with you associated to this website...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Godaddy India — product sold does not have the features promised

 meeramarthi on Sep 8, 2018
I was a godaddy customer for the past 3 years where i have my hosting, domain name and even the business plus website builder product with them. One of the products business plus website builder expired on august 29th. I called them in july and talked to the sales people about a possible product business website builder as mentioned on their website which has similar features as the business plus website builder except the email marketing campaign and the service speed. The sales person then sold me a product which he said had all the features of website builder business plus. I finally made a decision...
Complaint comments  Read comments Complaint category Hosting & Web Design

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