Godaddy India — hosting files retrieve

Address:

500017

I have been a costumer for godaddy since many years. Today i felt really bad for the go daddy services and the team response.

One of my client hosting got expired unfortunately he couldnt able to renew it. I immediately raised a request for restore of files. For which they asked to me pay 4999/- i agreed and paid. They promised me what ever the last backup will be provided. Today they just gave me files without mysql database.

When i spoke to godaddy representative and she says they dont have mysql data backup what ever has given it was the last available. Without a mysql how a wordpress website will run? Files and database for deleted on same day and how can they retrieve only files. When i asked the same question they are rude to me and they suggested to go and log a complaint. I paid but they gave me half files which is no use.

Request godaddy team to give me the complete data for what you charged or please return the money