Hi there,
This is to inform you that I purchased a server from GoDaddy with a Backup plan.
It was showing on my panel all the backups it took regularly. On 7 Dec 2022 it suddenly stopped and I was not able to access it. Then I chat and make a call to GoDaddy support and they ask me to use the recovery console window to access my server. When I opened it, it showed me the Troubleshoot window. By doing that I was able to open the command prompt and tried to access my data but it was all blank. Then we tried to restore our server from the backup of GoDaddy but it was not working at all. We requested a lot to get our data from GoDaddy but they are saying the data is lost and you can create a new server now.
How easy for them to say the data is lost, my clients are asking me for their data and I am completely helpless to share with them. Now I have to pay a heavy cost for this big loss and my company image is at stake.
Regards,
Pankaj Yadav
Permute IT Pvt. Ltd.
[protected]@permuteit.in
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