Godaddy India — My emails are getting automatically deleted if more than 365 days without my consent

Address:

Powai, Mumbai

On 8th October 2021, GoDaddy sent mail to my digital agency that they are migrating our account to a more secure server, and this was sent as "do not reply" with no consent seeking from us. since then I can't see any mail more than a year when i log in on any of my webmail account managed by GoDaddy through cPanel. to our shock, without our consent they have changed setting to delete permanently all mails beyond 365 days. it's a business account email since 2016 and I can't see any of the old emails beyond one year on my webmail account. I have been following up with GoDaddy call center for many days but no resolution yet and my business is suffering. Reference id 90489223 for my last discussion with Ms. Vijayalakshmi. I am asking GoDaddy to restore my old emails immediately with in this week otherwise i will file legal case against them seeking damages to my business.