Godaddy India — requesting for refund of amount collected for backup without proper commitment

Website:www.godaddy.com

I have placed request for restoring one domain which was running in plesk account and customer care in india by name madhuri demanded a ransum of rs4999.00 to recover the back up deleted an account of migration to wp backed website. (This is again purely an account of inefficient service of godaddy in plesk) after asking to transfer money she informed to wait for 7-10 days to get back my back-up which was never communicated to me before collecting money. Before collecting money she told it will be up in 10 mins you can cross check in call voice record.

As there is no contract specifying the same i dont need any backup. I need full refund of my money.

My customer id is : 30440923
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