Godaddy India — Sold Item By Giving Wrong Information

Diganta Kr Das

Jul 14, 2022

Address:

India

I wanted to upgrade my Hosting From "Launch" Package to "Enhance" Package. So I chat with their Agent named "Gupta". After discussion over the production informations I particularly asked that the IP will change or not if I upgrade. He/She said IP will remain same and only RAM, Space and CPU will increase. Because I am running multiple websites in the server I do not want my IP to change. That is why I asked multiple times before purchasing. After confirmation only I made the purchase.

Later when I contacted again GoDaddy, they said your IP has changed. Now my websites will stop working. I am running University Admission Portal here and do not want any interruptions.

They made me purchase the upgraded plan by saying wrong information which leads me suffer some unbearable loss.

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