Godaddy India — Ticket raised but not resolved in 5 days | |||||
Our website was hacked a month ago. The hacker has used our email id to send numerous promotional emails. Due to this our emails have stopped working since 25th August2016. Ever since Im talking to Godaddy customer care on daily basis. Each call time estimates upto 1 to 1.5 hours. Still the issue is not resolved. After a long attempt I raised a ticket 30226669 on Sep 8 at 12.20 pm. It should have been resolved in 72 hrs ( as per their committment). Till Sep13 there was no reply. I called them to find out. They dont have a solid reply, but to convince me again saying that ' Our Technical team is working on top priority, but the exact time cant be told'. Was this information helpful? | |||||
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GoDaddy India customer support has been notified about the posted complaint. | |||||
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+91 40 4918 7600
003, Tower 4A, DLF Corporate Park, Mehrauli Gurgaon Road, Gurgaon, Haryana, India - 122002
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