Godaddy India — website builder online store changed automatically to gocentral business (i lost inventory and online shopping store, payment wallet)

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	expoonline.in

Dear sir, (My domain : https://expoonline.in)

As discussed, it was understood that its a rare technical problem but shall be resolved under 48 hours. Also this was clear by the system that it was only website builder online store package of top one, where no upgrade request was made by user side as seen and cleared from system too.

Due to this fault activity, i lost my inventory data and online shopping cart and raised big business problem to me.

Today at 5 am, i got a problem and i lost my "website online store" and itself shifted to "gocentrel business", which is useless for me.

My question is, how that can be upgraded with out asking to pay for package change. While i extended renewal date for online store package till 05 april 2018 just yesterday. Also you know that upgrade is not possible until customer agree for payment and fulfill pay process, also no mail order generated and sent from godaddy. By luck, i observed this early morning and shocked with this kind of major error.

Kindly solve this on urgent basis as i called 10 times to technical team since todays morning. I want only my previous product back in working, better for data also, if possible.

But, i shall not agree to upgrade any product suggestions. I shall quit from godaddy user for ever if thigs would happen like this, as i got worried with my business loss and no prompt action to resolve the issue from technical team of godaddy. While my friends suggested this to me and said godaddy is betterone platform to use.

*note: my website online store package was top one under which features were as i. E. Responsive mobile design, website hosting, ssl security, seo,
Email marketing, globally optimised speed, built in shop cart with fast check out, debit and credit card netbanking wallet, manage inventory and products, shipping configurations, abandoned cart recovery.

Regards,
Gaurav singh

Customer id =[protected]

My contacts number is = [protected]