Godaddy — Server is often down

Address:

Rangareddy, Andhra Pradesh, 500072

Godaddy costumer care executive convinced to purchase the hosting for 1 year and I paid but after just 15 days when I need all my website to be live were all offline and even second time also it has happened the same, everytime I call they put me on hold saying will contact the backend to find the issue. so I am fade up with their services and asked to pay my hosting charges back but no response this. Later they agreed that it is because of their problem but are not paying my money back.