Godaddy — website design

Address:

Hyderabad, Andhra Pradesh

Hi Sir / Madam, I need your help in resolving my issue with godady india. I was called my the sales team of go daddy and was offered a product for a website designed by their professional team. The sales person never told me that the website content needs to be provided by me or anything else needs from me to get the website up and running. I went ahead and bought the design package on Date: Oct 5, 2018 10:01 PM with Invoice / Receipt #: [protected] against my Customer #:[protected].Attached invoice for your review.Total: ₹16, 199.25 INR. After the purchase i got email from godaddy design-team for contents, i was shocked and informed them that the content was supposed to come from godaddy and not me as per the sales agent. They said no and i had to design my own content. I told them i will need time as i am having family emergency and will need to get the content designed by specialized as i am not a content writer. I told them till then i will choose the design of the theme, they gave me limited theme to choose and when asked more they went silent. I called & emailed them but no response. Soon dec 2018 they emailed me saying that the department is closing my website deal with no information on refund or resolution. I was chatting with them constantly and someone told me that the refund is processed, however Today is June 7th and they still not giving me any response, the customer helpine told me i have passed the refund policy now and i can go legal. I need your help to get my hard earn money back or the product designed which is the website. If i have to do all myself then why should i pay godaddy for the same.