Godrej — Godrej - No Response for Complaint even after regular follow up.

Address:Hyderabad, Andhra Pradesh

Godrej - No Response for Complaint even after regular follow up. Dear Sir/ Madam, This is to bring your notice that I have purchased a Automatic Washing Machine (Made: Godrej, Model No. WM-600, ) from M/s. Ramesh Enterprises, Chandanagar, Hyderabad, in the year 2013 which had a warranty of 2 years. The Warranty period from 04.02.2013 to 04.02.2015. Now motor is not working, and noise problem I have been calling customer care number of Godrej ([protected]) since 12th May 2014 but till now I have neither received a satisfactory reply from Customer care. I am furnishing here below a list of complaint number lodged with Godrej customer care centre: Date Complaint no. 15.05.2014 Y[protected] I had a call to to Godrej customer service cell in 7 times from 12th may 2014 to 7th June 2014.They cannot take seriously and they cannot give proper response. Since now I am very frustrated with this non-supportive behavior of Godrej, I humbly request you to look into this matter and do the needful, as early as possible. I look forward to hear a favorable reply from you. Thanking you in advance for your support, Yours faithfully, A SRIKANTH D/o. C3-495 HUDA COLONY CHANDANAGAR, Hyderabad - 500050 Mobile: [protected]
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Dear Srikanthvarma143,

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliance Team.
Dear Srikanthvarma143,

Your complaint has been closed as on June 2014

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected].

Regards,
Godrej Appliances Team.

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